Checking the printer status

Check the control panel lights and compare their status with the table information. Different patterns and combinations of lights provide you with information about the condition of the printer and actions needed to correct the condition.

Note: Many error codes can be corrected by unplugging the printer power cord, and then plugging it again to the electrical outlet.

Control panel lights

Status

Action required

Power

Ready

Paper Out

On

On

Off

Normal operating conditions. No action required.

Power

Ready

Paper Out

On

Off

Off

Normal offline condition

Power

Ready

Paper Out

On

Off

Blinking

  1. Load paper.

  2. Press Start/Stop.

Notes:

  • The Paper Out light goes off and the Ready light comes on.
  • If you installed the optional Tractor 2 Feeder and you are printing continuous forms, then make sure the paper select lever is in the continuous forms position.

Ready

Blinking

The printer has data in the buffer that needs to be printed.

Power

Ready

Paper Out

Panel Lock

Font Lock

On

Blinking

Blinking

Blinking

Blinking

  1. Check for a paper or ribbon jam.

  2. Unplug the printer power cord from the electrical outlet.

  3. Remove the ribbon cartridge, and then check for paper dust or bits of paper.

  4. Make sure the carrier packing tape has been removed.

  5. Plug the printer power cord to a properly grounded electrical outlet, and then run the printer test.

    1. Replace the ribbon cartridge and make sure paper is loaded.

    2. Press and hold Start/Stop for five seconds.

      Note: The Power light turns orange.

    3. Press and hold LineFeed, and then press Start/Stop.

    4. Release LineFeed when printing starts.

    Note: Printing continues until you stop the printer.

  6. If the printer test fails, then contact Customer Support.

    7. Note: If the printer is not beeping, then there is a power supply problem. Contact Customer Support.

Power

Off

Check the power cord and power source. If the power light remains off, then contact Customer Support.

Power

Ready

Paper Out

Panel Lock

On

Off

Blinking

Blinking

The paper select lever has been changed while the paper was loaded. Move the paper select lever back to the correct position, and then press Start/Stop.

Note: Make sure the paper is parked or unloaded before changing the position of the paper select lever.

Power

Ready

Paper Out

Panel Lock

On

Blinking

Blinking

Blinking

  1. Open and close the control panel.

  2. Unplug the printer power cord, and then plug it again to the electrical outlet.

  3. If the control panel light sequence continues, then contact Customer Support.

Power

Ready

Paper Out

Tractor 2

On

Blinking

Blinking

Blinking

Make sure the Tractor 2 option is installed correctly. For more information, see the documentation that came with the option.

Power

Ready

Paper Out

Font Lock

On

Blinking

Blinking

Blinking

Unplug the printer power cord, and then plug it again to the electrical outlet.

Notes:

  • If the control panel light sequence returns, then contact Customer Support.
  • If you need help locating the nearest service representative, then visit www.lexmark.com.

All lights on solid

On

Panel Lock

Blinking

Power

Ready

Tractor 2

Paper Out

Font Lock

On

Blinking

Blinking

Blinking

Blinking

Power

Ready

Paper Out

Panel Lock

Font Lock

On

Blinking

Blinking

Blinking

Blinking

Power

Ready

Tractor 2

Paper Out

Panel Lock

Font Lock

On

Blinking

Blinking

Blinking

Blinking

Blinking

Power

Ready

Tractor 2

Paper Out

Panel Lock

On

Blinking

Blinking

Blinking

Blinking