Managing the printer

Setting up serial printing (Windows only)

After installing the serial or communication (COM) port, configure the printer and the computer.

Note: Serial printing reduces print speed.
  1. Set the parameters in the printer.

    1. From the control panel, navigate to the menu for the port settings.

    2. Locate the menu for the serial port settings, and then adjust the settings, if necessary.

    3. Save the settings.

  2. From your computer, open the printers folder, and then select your printer.

  3. Open the printer properties, and then select the COM port from the list.

  4. Set the COM port parameters in Device Manager.

    Use the Run dialog box to open the command prompt, and then type devmgmt.msc.

Changing port settings after installing an internal solutions port

Notes:

For Windows users
  1. Open the printers folder.

  2. From the shortcut menu of the printer with the new ISP, open the printer properties.

  3. Configure the port from the list.

  4. Update the IP address.

  5. Apply the changes.

For Macintosh users
  1. From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP.

  2. Type the IP address in the address field.

  3. Apply the changes.

Checking the virtual display

  1. Open a Web browser, and then type the printer IP address in the address field.

    Notes:

    • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    • If you are using a proxy server, then temporarily disable it to load the Web page correctly.
  2. Check the virtual display that appears at the top left corner of the screen.

    The virtual display works as an actual display would work on a printer control panel.

Configuring supply notifications from the Embedded Web Server

You can determine how you would like to be notified when supplies run nearly low, low, very low, or reach their end-of-life by setting the selectable alerts.

Notes:

  1. Open a Web browser, and then type the printer IP address in the address field.

    Notes:

    • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    • If you are using a proxy server, then temporarily disable it to load the Web page correctly.
  2. Click Settings > Print Settings > Supply Notifications.

  3. From the drop-down menu for each supply, select one of the following notification options:

    Notification

    Description

    Off

    The normal printer behavior for all supplies occurs.

    E-mail Only

    The printer generates an e-mail when the supply condition is reached. The status of the supply appears on the menus page and status page.

    Warning

    The printer displays the warning message and generates an e-mail about the status of the supply. The printer does not stop when the supply condition is reached.

    Continuable Stop1

    The printer stops processing jobs when the supply condition is reached, and the user needs to press a button to continue printing.

    Non Continuable Stop1,2

    The printer stops processing jobs when the supply condition is reached. The supply must be replaced to continue printing.

    1 The printer generates an e-mail about the status of the supply when supply notification is enabled.

    2 The printer stops when some supplies become empty to prevent damage.


  4. Click Submit.

Modifying confidential print settings

  1. Open a Web browser, and then type the printer IP address in the address field.

    Notes:

    • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    • If you are using a proxy server, then temporarily disable it to load the Web page correctly.
  2. Click Settings > Security > Confidential Print Setup.

  3. Modify the settings:

    • Set a maximum number of PIN entry attempts. When a user exceeds that number, all of the jobs for that user are deleted.

    • Set an expiration time for confidential print jobs. When a user has not printed the jobs within that time, all of the jobs for that user are deleted.

  4. Click Submit to save the modified settings.

Copying printer settings to other printers

Note: This feature is available only in network printers.
  1. Open a Web browser, and then type the printer IP address in the address field.

    Notes:

    • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    • If you are using a proxy server, then temporarily disable it to load the Web page correctly.
  2. Click Copy Printer Settings.

  3. To change the language, select a language from the drop-down menu, and then click Click here to submit language.

  4. Click Printer Settings.

  5. Type the IP addresses of the source and target printers.

    Note: If you want to add or remove target printers, then click Add Target IP or Remove Target IP.
  6. Click Copy Printer Settings.

Creating a printer control panel PIN

The Panel PIN Protect menu lets you restrict access to the menus from the printer control panel. To restrict access to the menus, create a Personal Identification Number (PIN), and then assign the PIN to each menu.

  1. Open a Web browser, and then type the printer IP address in the address field.

    Notes:

    • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    • If you are using a proxy server, then temporarily disable it to load the Web page correctly.
  2. Click Settings > Security > Panel PIN Protect.

  3. From the Create User PIN or Create Admin PIN section, enter your PIN.

    Note: Your can enter up to 16 digits for your PIN.
  4. Click Modify.

  5. From any menu in the Administrative Menus, Management, or Function Access sections, select User PIN Protected, Admin PIN Protected, or Admin PIN and User PIN Protected.

    Note: Using Admin PIN, you can still access a menu assigned with User PIN.
  6. Click Submit.

If you try to access a PIN-protected menu from the printer control panel, then the printer will require you to enter the PIN.

Note: After you enter the last digit of the PIN, make sure to press the select button from the printer control panel for more than three seconds.

Printing a menu settings page

From the home screen, navigate to:

The menu icon > Reports > Menu Settings Page

Printing a network setup page

If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration.

  1. From the home screen, navigate to:

    The menu icon > Reports > Network Setup Page

  2. Check the first section of the network setup page, and confirm that the status is Connected.

    If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning. Consult a system support person for a solution, and then print another network setup page.

Checking the status of parts and supplies

A message appears on the printer display when a replacement supply item is needed or when maintenance is required.

Checking the status of parts and supplies on the printer control panel

From the home screen, touch Status/Supplies > View Supplies.

Checking the status of parts and supplies from the Embedded Web Server

Note: Make sure the computer and the printer are connected to the same network.
  1. Open a Web browser, and then type the printer IP address in the address field.

    Notes:

    • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    • If you are using a proxy server, then temporarily disable it to load the Web page correctly.
  2. Click Device Status > More Details.

Saving energy

Using Eco-Mode

  1. Open a Web browser, and then type the printer IP address in the address field.

    Notes:

    • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    • If you are using a proxy server, then temporarily disable it to load the Web page correctly.
  2. Click Settings > General Settings > Eco-Mode > select a setting

    Use

    To

    Off

    Use the factory default settings for all settings associated with Eco-Mode. Off supports the performance specifications of the printer.

    Energy

    Reduce energy use, especially when the printer is idle.

    • Printer engine motors do not start until it is ready to print. You may notice a short delay before the first page is printed.

    • The printer enters Sleep mode after one minute of inactivity.

    Energy/Paper

    Use all the settings associated with Energy and Paper modes.

    Plain Paper

    • Enable the automatic two-sided (duplex) feature.

    • Turn off print log features.


  3. Click Submit.

Reducing printer noise

Enable Quiet Mode to reduce printer noise.

  1. Open a Web browser, and then type the printer IP address in the address field.

    Notes:

    • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    • If you are using a proxy server, then temporarily disable it to load the Web page correctly.
  2. Click Settings > General Settings > Quiet Mode > select a setting

    Use

    To

    On

    Reduce printer noise.

    Notes:

    • Print jobs are processed at a reduced speed.
    • Printer engine motors do not start until a document is ready to print. There will be a short delay before the first page is printed.

    Off

    Use factory default settings.

    Note: This setting supports the performance specifications of the printer.


  3. Click Submit.

Adjusting Sleep mode

  1. From the home screen, navigate to:

    the menu icon > Settings > General Settings > Timeouts > Sleep Mode

  2. In the Sleep Mode field, select the number of minutes the printer is idle before it enters Sleep mode.

  3. Apply the changes.

Using Hibernate mode

Hibernate is an ultra-low-power saving mode.

Notes:

  1. From the home screen, navigate to:

    The menu icon > Settings > General Settings

  2. Touch Press Sleep Button or Press and Hold Sleep Button.

  3. Touch Hibernate > the check icon.

Setting Hibernate Timeout

Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes into a reduced power state.

Using the Embedded Web Server
  1. Open a Web browser, and then type the printer IP address in the address field.

    Notes:

    • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    • If you are using a proxy server, then temporarily disable it to load the Web page correctly.
  2. Click Settings > General Settings > Timeouts.

  3. From the Hibernate Timeout menu, select the number of hours, days, weeks, or months you want for the printer to wait before it goes into a reduced power state.

  4. Click Submit.

Using the printer control panel
  1. From the printer control panel, navigate to:

    the menu icon > Settings > General Settings > Timeouts > Hibernate Timeout

  2. Select the amount of time the printer waits after a print job is processed before it enters Hibernate mode.

  3. Touch the accept icon.

Using Schedule Power Modes

Schedule Power Modes lets you schedule when the printer goes into a reduced power state or into the Ready state.

Note: This feature is available only in network printers or printers connected to print servers.
  1. Open a Web browser, and then type the printer IP address in the address field.

    Notes:

    • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    • If you are using a proxy server, then temporarily disable it to load the Web page correctly.
  2. Click Settings > General Settings > Schedule Power Modes.

  3. From the Action menu, select the power mode.

  4. From the Time menu, select the time.

  5. From the Day(s) menu, select the day or days.

  6. Click Add.

Adjusting the brightness of the printer display

To save energy, or if you have trouble reading from the display, adjust the brightness of the display.

Using the Embedded Web Server
  1. Open a Web browser, and then type the printer IP address in the address field.

    Notes:

    • The IP address is located on the upper portion of the home screen. It appears as four sets of numbers separated by periods, such as 123.123.123.123.
    • If you are using a proxy server, then temporarily disable it to load the Web page correctly.
  2. Select Settings > General Settings.

  3. In the Screen Brightness field, enter the brightness percentage you want for the display.

  4. Apply the changes.

Using the control panel
  1. From the home screen, navigate to:

    the menu icon > Settings > General Settings

  2. In the Screen Brightness field, enter the brightness percentage you want for the display.

  3. Apply the changes.

Restoring factory default settings

If you want to keep a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings. For more information, see Printing a menu settings page.

If you want a more comprehensive method of restoring the printer factory default settings, then perform the Wipe All Settings option. For more information, see Erasing non-volatile memory.

Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default settings. Exceptions include the display language, custom sizes and messages, and network/port menu settings. All downloads stored in the RAM are deleted. Downloads stored in the flash memory or in a printer hard disk are not affected.

From the home screen, navigate to:

the menu icon > Settings > General Settings > Factory Defaults > Restore Now > the check icon

Securing the printer

Using the security lock feature

Attach a lock that is compatible with most laptop computers in the location shown to prevent access to the controller board.

Security slot at the back of the printer

Statement of Volatility

Your printer contains various types of memory that can store device and network settings, and user data.

Type of memory

Description

Volatile memory

Your printer uses standard random access memory (RAM) to temporarily buffer user data during simple print jobs.

Non-volatile memory

Your printer may use two forms of non-volatile memory: EEPROM and NAND (flash memory). Both types are used to store the operating system, device settings, network information and bookmark settings, and embedded solutions.

Hard disk memory

Some printers have a hard disk drive installed. The printer hard disk is designed for printer-specific functionality. This lets the printer retain buffered user data from complex print jobs, as well as form data, and font data.


Erase the content of any installed printer memory in the following circumstances:

Disposing of a printer hard disk
Note: Some printer models may not have a printer hard disk installed.

In high-security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from your premises.

Note: Most data can be erased electronically, but the only way to guarantee that all data are completely erased is to physically destroy each hard disk where data is stored.

Erasing volatile memory

The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the buffered data, simply turn off the printer.

Erasing non-volatile memory

Erase individual settings, device and network settings, security settings, and embedded solutions by following these steps:

  1. Turn off the printer.

  2. Hold down 2 and 6 on the keypad while turning the printer on. Release the buttons only when the screen with the progress bar appears.

    The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully turned on, a list of functions appears on the printer display instead of the standard home screen icons.

  3. Touch Wipe All Settings.

    The printer will restart several times during this process.

    Note: Wipe All Settings securely removes device settings, solutions, jobs, and passwords from the printer memory.
  4. Touch Back > Exit Config Menu.

The printer will perform a power-on reset, and then return to normal operating mode.

Erasing printer hard disk memory

Notes:

Using the printer control panel
  1. Turn off the printer.

  2. Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears.

    The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully turned on, the touch screen displays a list of functions.

  3. Touch Wipe Disk, and then touch one of the following:

    • Wipe disk (fast)—This lets you overwrite the disk with all zeroes in a single pass.

    • Wipe disk (secure)—This lets you overwrite the disk with random bit patterns several times, followed by a verification pass. A secure overwrite is compliant with the DoD 5220.22-M standard for securely erasing data from a hard disk. Highly confidential information should be wiped using this method.

  4. Touch Yes to proceed with disk wiping.

    Notes:

    • A status bar will indicate the progress of the disk wiping task.
    • Disk wiping can take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks.
  5. Touch Back > Exit Config Menu.

The printer will perform a power-on reset, and then return to normal operating mode.

Configuring printer hard disk encryption

Enable hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is stolen.

Note: Some printer models may not have a printer hard disk installed.
Using the Embedded Web Server
  1. Open a Web browser, and then type the printer IP address in the address field.

    Notes:

    • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    • If you are using a proxy server, then temporarily disable it to load the Web page correctly.
  2. Click Settings > Security > Disk Encryption.

    Note: Disk Encryption appears in the Security Menu only when a formatted, non-defective printer hard disk is installed.
  3. From the Disk encryption menu, select Enable.

    Notes:

    • Enabling disk encryption will erase the contents of the printer hard disk.
    • Disk encryption can take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks.
  4. Click Submit.

Using the printer control panel
  1. Turn off the printer.

  2. Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears.

    The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully turned on, a list of functions appears on the printer display.

  3. Touch Disk Encryption > Enable.

    Note: Enabling disk encryption will erase the contents of the printer hard disk.
  4. Touch Yes to proceed with disk wiping.

    Notes:

    • Do not turn off the printer during the encryption process. Doing so may result in loss of data.
    • Disk encryption can take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks.
    • A status bar will indicate the progress of the disk wiping task. After the disk has been encrypted, the printer will return to the Enable/Disable screen.
  5. Touch Back > Exit Config Menu.

The printer will perform a power-on reset, and then return to normal operating mode.

Finding printer security information

In high-security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer cannot be accessed by unauthorized persons. For more information, go to the Lexmark security Web page or see the Embedded Web Server—Security: Administrator’s Guide at http://support.lexmark.com.