Erasing printer hard disk memory

  1. Turn off the printer.

  2. From the control panel, hold down 2 and 6 while turning the printer on. Release the buttons when the screen with the progress bar appears.

  3. From the Configuration menu, navigate to:

    Restore Factory Defaults > Erase Hard Disk > select the method to erase the hard disk memory > Yes

    Note:  This process can take from several minutes to more than an hour, during which the printer is unavailable for other user tasks.
  4. Touch Back , and then exit the Configuration menu.

    Note:  The printer performs a power-on reset, and then returns to normal operating mode.