In LDD 4.9.1, log data is recorded in the cdcl_wrapper.log file in the "Lexmark\Solutions\tomcat\logs\" folder. This log file contains device communication data for all device discoveries and policy deployments to e-Task 5 printers. For a list of e-Task 5 printers, see Supported printers.
To change the logging level of the cdcl_wrapper.log to , do the following:
Open the "Lexmark\Solutions\apps\cdcl-rest-wrapper\WEB-INF\classes\log4j.properties" file in a text editor.
Change to .
Save and close the file.
From the Windows Services control panel on the server computer, restart the Lexmark Solutions Application Server service.
All server activity at the selected message priority is recorded in the lsas.log file in the "Lexmark\Solutions\tomcat\logs" folder where the server is installed. Open the file in a text editor to view the logs.
The default message severity for recording is . When troubleshooting a problem, the message priority can be changed to to capture all available messages:
Click the System tab in LMC.
Set the server for which you are changing the message priority offline. Make sure that the server is offline before proceeding. Click Refresh, and then make sure that is reported in the Status column for the server.
In a text editor, open the file log4j-lsas.xml from the folder "Lexmark\Solutions\apps\wf-ldss\WEB-INF\classes" where the server is installed.
In the following lines, change to :
<!-- Root Logger. -->
<root>
<priority value="warn" />Save and close the file.
From the Windows Services control panel on the server computer, restart the Lexmark Solutions Application Server service.
From the System tab, set the server online. For more information, see Viewing and changing server status.
| Note: After recording the necessary data, the message priority should be changed back to to save disk space. |