An application error has occurred

Try one or more of the following:

Check the system log

1. Open a Web browser, and then type the printer IP address.

   Note: View the IP address in the TCP/IP section of the Network/Ports menu.

2. Click Settings or Configuration.

3. Depending on your printer model, do one of the following:

   • Click Apps > Apps Management.

   • Click Device Solutions > Solutions (eSF).

   • Click Embedded Solutions.

4. Click System > Log.

5. Select and submit the appropriate filters to view the log entries.

Adjust the scan settings

1. From the Embedded Web Server, access the application configuration page.

2. From the scanning options, select a lower scan resolution or turn off color scanning.

3. Click Apply.

Contact your solutions provider

If you still cannot resolve the problem, then contact your solutions provider.