Managing users

1. From the Header area, click > User.

2. Do either of the following:

   • To add a user, click , and then enter the user credentials.

   • To edit a user, click , and then if necessary, modify the user credentials.

3. From the Roles section, assign the user to one or more roles.

   • Admin—The user can access and perform tasks in all tabs. Only users assigned to this role have administrative privileges, such as adding more users to the system or configuring system settings.

   • Assets—The user can only access and perform tasks in the Assets tab.

   • Event Manager—The user can only access and perform tasks in the Event Manager tab.

   • Configurations—The user can only access and perform tasks in the Configurations tab.

   • Service Desk—The user can only access and perform tasks in the Service Desk tab.

4. Click OK.

Note: A user account is locked out after three consecutive failed login attempts. Only an Admin user can reactivate the user account. If the Admin user is locked out, then the system reactivates it automatically after ten minutes.