Make sure all cables to the printer, electrical outlet, and network connection are secure.
Make sure the 
light and Wi-Fi indicator are on.
Check the printer status.
Make sure the network is operating properly.
If you are not sure whether your network is operating correctly, refer to your network documentation, or contact the person who set up your network.
Make sure the printer driver is installed on the computer from which you are sending the print job.
| Note: You must install the printer driver on each computer that uses the network printer. |
Restart the computer.
Uninstall and then reinstall the printer software.