Ping the access point

  1. If you do not already know it, find the IP address of the wireless access point (wireless router).

    1. Do one of the following:

      • In Windows Vista, click vista start button step All Programs step Accessories step Command Prompt.

      • In Windows XP, click Start step Programs or All Programs step Accessories step Command Prompt.

    2. Type ipconfig.

    3. Press Enter.

      • The “Default Gateway” entry is typically the wireless access point (wireless router).

      • The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100.

  2. Ping the wireless access point (wireless router).

    1. Do one of the following:

      • In Windows Vista, click vista start button step All Programs step Accessories step Command Prompt.

      • In Windows XP, click Start step Programs or All Programs step Accessories step Command Prompt.

    2. Type ping followed by a space and the IP address of the wireless access point (wireless router). For example:

      ping 192.168.0.100

    3. Press Enter.

  3. If the wireless access point (wireless router) responds, you will see several lines appear that start with “Reply from”. Turn off and restart the printer.

  4. If the wireless access point (wireless router) does not respond, after several seconds you will see “Request timed out.”

    1. Do one of the following:

      • In Windows Vista, click the vista start button step Control Panel step Network and Internet step Network and Sharing Center.

      • In Windows XP, click Start step Settings or Control Panel step Network Connection.

    2. Select the appropriate connection from the ones shown.

      Note: If the computer is connected to the access point (router) by an Ethernet cable, the connection may not include the word “wireless” in its name.

    3. Right-click the connection, and then click Repair.