Loading paper and specialty media

The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see Avoiding jams and Storing paper.

Setting the paper size and type

From the home screen navigate to:

the menu icon > Paper Menu > Paper Size/Type > select a tray  > select the paper size or type  > the check icon

Configuring Universal paper settings

The Universal paper size is a user-defined setting that lets you print on paper sizes that are not preset in the printer menus.

Notes:

  1. From the home screen, navigate to:

    the menu icon > Paper Menu > Universal Setup > Units of Measure > select the unit of measure > the check icon

  2. Touch Portrait Width or Portrait Height.

  3. Select the width or height, and then touch the check icon.

Loading the standard or an optional 550-sheet tray

The printer has one standard 550-sheet tray (Tray 1) and may have up to four optional 550-sheet trays including the special media tray. For narrow paper sizes such as A6 and envelopes, use the special media tray. For more information, see Loading the optional 550-sheet special media tray.

standard caution icon CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately. Keep all other trays closed until needed.

  1. Pull the tray completely out.

    Notes:

    • Do not remove trays while a job prints or while Busy appears on the display. Doing so may cause a jam.
    • The standard 550-sheet tray (Tray 1) does not automatically detect the paper size.

  2. Squeeze and slide the width guide to the correct position for the paper size you are loading.

    Notes:

    • Use the paper size indicators at the bottom of the tray to help position the length and width guides.
    • Incorrect positioning of the width guide can cause paper jams.

  3. Squeeze and slide the length guide to the correct position for the paper size you are loading.

    Notes:

    • For some paper sizes like letter, legal, and A4, squeeze and slide the length guide backward to accommodate their length.
    • The length guide has a locking device. To unlock, slide to the left the button on top of the length guide. To lock, slide the button to the right when a length is selected.

  4. Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface.

    The illustration shows the paper being flexed and straightened

  5. Load the paper stack toward the back of the tray with the recommended printable side faceup.

    Notes:

    • When loading preprinted letterhead for one-sided printing, place the letterhead faceup toward the front of the tray.
    • When loading preprinted letterhead for two-sided printing, place the letterhead facedown toward the rear of the tray.

    One-sided printing

    Two-sided (Duplex) printing

    Load the preprinted letterhead faceup for one sided-printing.
    Load the preprinted letterhead facedown for two-sided printing.

    Note: Make sure the paper does not exceed the maximum paper fill indicator located on the left side of the tray.
    Warning—Potential Damage: Overloading the tray can cause paper jams and possible printer damage.

  6. Insert the tray.

    Note: For some paper sizes, the tray will extend past the back of the printer.

  7. From the printer control panel, verify the paper size and paper type setting for the tray based on the paper you loaded.

Loading the optional 550-sheet special media tray

The optional 550-sheet special media tray (Tray 2) supports narrow paper sizes such as envelopes and A6.

550-sheet special media tray guides

1

Primary length guide

2

Length guide lock

3

Secondary length guide

4

Width guide


standard caution icon CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately. Keep all other trays closed until needed.

Notes:

Loading narrow paper sizes such as envelopes and A6

  1. Pull the tray completely out.

    Note: Do not remove trays while a job prints or while Busy appears on the display. Doing so may cause a jam.

  2. Squeeze and slide the primary length guide toward you until it stops.

    Notes:

    • The length has a locking device. To unlock the length guide, slide to the left the button on top of the length guide. To lock, slide the button to the right when a length has been selected.
    • You can only slide the secondary length guide when the primary length guide reaches the edge of the width guide.

  3. Squeeze and slide the width guide to the correct position for the paper size you are loading.

    Note: Use the paper size indicators at the bottom of the tray to help position the width guide.

  4. Squeeze and slide the secondary length guide to the correct position for the paper size you are loading.

  5. Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface.

    The illustration shows the paper being flexed and straightened

  6. Load the paper stack with the recommended printable side faceup.

    Notes:

    • Load envelopes with the stamp side entering the printer first.
    • Make sure the paper does not exceed the maximum paper fill indicator located on the side of the width guide.
    Warning—Potential Damage: Overloading the tray can cause paper jams and possible printer damage.

  7. Insert the tray.

  8. From the printer control panel, verify the paper size and paper type setting for the tray based on the paper you loaded.

Note: Return the secondary length guide to its original position when loading long papers such as legal, letter, and A4. Squeeze and slide the guide until it clicks into place.

Loading the 2,000-sheet high-capacity feeder

standard caution icon CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper tray separately. Keep all other trays closed until needed.

  1. Pull the tray out.

  2. Pull up and slide the width guide to the correct position for the paper size you are loading.

    The illustration shows the paper width guide being adjusted

  3. Unlock the length guide.

    The illustration shows the paper length guide being unlocked

  4. Push the length guide release latch to raise the length guide. Slide the guide to the correct position for the paper size you are loading, and then lock the guide.

    The illustration shows the paper length guide being rotated

  5. Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface.

    The illustration shows the paper being flexed and straightened

  6. Load the paper stack:

    • Printable side faceup for one-sided printing

    • Printable side facedown for two-sided printing

      One-sided printing

      Two-sided printing

      The illustration shows how to load 2000-sheet paper tray for single-sided printing.
      The illustration shows how to load 2000-sheet paper tray for duplexing.

    • Make sure paper does not exceed the maximum paper fill indicator located on the side of the tray.

      Warning—Potential Damage: Overloading the tray may cause paper jams and possible printer damage.
    An illustration showing the paper fill line.

  7. Insert the tray.

Loading the multipurpose feeder

The multipurpose feeder can hold approximately:

Note: Do not add or remove paper or specialty media while the printer prints from the multipurpose feeder or when the printer control panel indicator light is blinking. Doing so may cause a jam.
The illustration shows the multipurpose feeder with numbered callouts.

1

Maximum paper fill indicator

2

Tray release latch

3

Paper release lever

4

Paper size indicators

5

Paper width guide

6

Width guide release tab


  1. Press the tray release latch to the left, and then pull the multipurpose feeder down.

    The illustration shows the tray release latch being pressed

  2. Gently pull the extension out until it is fully extended.

    The illustration shows the multipurpose feeder tray being extended

  3. Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface.

    * Avoid touching the printable side of transparencies. Be careful not to scratch them.

    Paper

    The illustration shows how to flex and straighten the paper.

    Envelopes

    The illustration shows how to flex and straighten the envelopes.

    Transparencies*

    The illustation shows how to flex and straighten the transparencies.

  4. Load the paper or specialty media. Slide the stack into the multipurpose feeder until it comes to a stop.

    The illustration shows how to load paper in the multipurpose feeder in the long edge first orientation

    Notes:

    • Make sure paper or specialty media does not exceed the maximum paper fill indicator.
    • Load only one size and type of paper or specialty media at a time.
    • Paper or specialty media should lie flat and fit loosely in the multipurpose feeder.
    • If the paper or specialty media is pushed too far into the multipurpose feeder, then press the paper release lever to remove it.
    • Load envelopes with the flap on the right side up and the stamp edge entering the printer first.
    Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the printer.
    The illustration shows the envelopes being loaded with the flap side up and the return address entering the printer first.

  5. From the printer control panel, verify the paper size and paper type setting for the feeder based on the paper you loaded.

Linking and unlinking trays

When the paper size and paper type for any trays are the same, the printer will link those trays. When one linked tray becomes empty, paper will feed from the next linked tray. It is recommended to give all unique paper, such as letterhead and different colored plain papers, a different custom type name so that the trays they are in will not automatically link.

Unlinking trays

  1. Open a Web browser, and then type the printer IP address in the address field.

    Notes:

    • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

  2. Click Settings > Paper Menu.

  3. Change the paper size and type settings of the tray so that they do not match the settings of any other tray, and then click Submit.

Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in the printer. The temperature of the fuser varies according to the specified paper type. Printing issues may occur if settings are not properly configured.

Linking trays

  1. Open a Web browser, and then type the printer IP address in the address field.

    Notes:

    • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

  2. Click Settings > Paper Menu.

  3. Change the paper type and size settings of the tray so that they match the settings of any other tray, and then click Submit.

Creating a custom name for a paper type

If the printer is on a network, then use the Embedded Web Server to define a name other than Custom Type [x] for each of the custom paper types loaded into the printer.

  1. Open a Web browser, and then type the printer IP address in the address field.

    Notes:

    • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

  2. Navigate to:

    Settings > Paper Menu > Custom Name > type a name  > Submit

    Note: The custom name will replace Custom Type [x] under the Custom Types and Paper Size and Type menus.

  3. Navigate to:

    Custom Types > select a paper type  > Submit

Assigning a custom paper type name

Assign a custom paper type name to a tray when linking or unlinking trays.

  1. Open a Web browser, and then type the printer IP address in the address field.

    Notes:

    • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

  2. Click Settings > Paper Menu > Custom Names.

  3. Type a name for the paper type, and then click Submit.

  4. Select a custom type, and then verify that the correct paper type is associated with the custom name.

    Note: Plain Paper is the factory default paper type for all user-defined custom names.

Configuring a custom name

If the printer is on a network, then you can use the Embedded Web Server to define a name other than Custom Type [x] for each of the custom paper types loaded into the printer.

  1. Open a Web browser, and then type the printer IP address in the address field.

    Notes:

    • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

  2. Click Settings > Paper Menu > Custom Types.

  3. Select a custom name you want to configure, select a paper or specialty media type, and then click Submit.