Pull out the tray completely.
Note: Lift the tray slightly and pull it out. |
Push down the front duplex flap, then firmly grasp the jammed paper, and then gently pull the paper to the right and out of the printer.
Note: Make sure all paper fragments are removed. |
Insert the tray.
Do either of the following to clear the message and continue printing:
For touch-screen printer models, touch or Done.
For non-touch-screen printer models, select Next > > Clear the jam, press OK >
.