Reinstalling the printer software

When you set up the printer using the installation software CD, all the necessary software was installed. If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when you send a print job, then try uninstalling and reinstalling the printer software.

Uninstalling the printer software

For Windows users

  1. Click the start button or Start.

  2. Click All Programs or Programs, and then select the printer program folder from the list.

  3. Click the uninstaller.

  4. Follow the instructions on the computer screen.

  5. Once the uninstall process is complete, restart your computer.

For Macintosh users

  1. Close all open applications.

  2. From the Finder, navigate to:

    Applications > select your printer folder

  3. Double-click Uninstaller.

  4. Follow the instructions on the computer screen.

Installing the printer software

Note: If you installed the printer software on this computer before but need to reinstall the software, then uninstall the current software first.
For Windows users

  1. Close all open software programs.

  2. Insert the installation software CD.

    If the installation dialog screen does not appear after a minute, then launch the CD manually:

    1. Click the start button, or click Start and then click Run.

    2. In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive.

    3. Press Enter, or click OK.

  3. Click Install, and then follow the instructions on the computer screen.

For Macintosh users
Note: To take advantage of the full features of your printer, select the custom install option, and then select all packages listed.

  1. Close all open applications.

  2. Insert the installation software CD.

    If the installation dialog does not appear after a minute, then click the CD icon on the desktop.

  3. Double-click the software installer package, and then follow the instructions on the computer screen.

Using the Internet

  1. Go to the Lexmark Web site at http://support.lexmark.com.

  2. Navigate to:

    SUPPORT & DOWNLOADS > select your printer > select your operating system

  3. Download the driver, and then install the printer software.