Getting the printer ready to fax

Note: Fax capabilities may not be available on all printer models.

The following connection methods may not be applicable in all countries or regions.

shock_hazard caution icon CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.

Setting up the printer to fax

When setting up the printer to fax, you must follow these steps:

  1. Choose a fax connection type, and then follow the steps for that method. For more information, see Choosing a fax connection.

  2. Follow the steps for enabling the fax function. For more information, see Enabling the fax function.

Choosing a fax connection

You can connect the printer with equipment such as a telephone, an answering machine, or a computer modem. To determine the best way to set up the printer, see the following table.

Notes:

Equipment and service options

Fax connection setup

Connect directly to the telephone line

See Connecting to an analog telephone line

Connect to a Digital Subscriber Line (DSL or ADSL) service

See Connecting to a DSL service.

Connect to a Private Branch eXchange (PBX) or Integrated Services Digital Network (ISDN) system

See Connecting to a PBX or ISDN system.

Use a Distinctive Ring service

See Connecting to a distinctive ring service.

Connect to a telephone line, telephone, and answering machine

See Connecting the printer and a telephone or answering machine to the same telephone line

Connect through an adapter used in your area

See Connecting to an adapter for your country or region.

Connect to a computer with a modem

See Connecting to a computer with a modem.


Connecting to an analog telephone line

If your telecommunications equipment uses a US-style (RJ11) telephone line, then follow these steps to connect the equipment:

  1. Connect one end of the telephone cable that came with the printer to the printer LINE port line jack on rear of printer.

  2. Connect the other end of the telephone cable to an active analog telephone wall jack.

    connect the phone line to the printer and wall outlet

Connecting to a DSL service

If you subscribe to a DSL service, then contact the DSL provider to obtain a DSL filter and telephone cord, and then follow these steps to connect the equipment:

  1. Connect one end of the telephone cable that came with the printer to the printer LINE port line jack on rear of printer.

  2. Connect the other end of the telephone cable to the DSL filter.

    Note: Your DSL filter may look different than the one in the illustration.
  3. Connect the DSL filter cable to an active telephone wall jack.

    connect the printer to a DSL line

Connecting to a PBX or ISDN system

If you use a PBX or ISDN converter or terminal adapter, then follow these steps to connect the equipment:

  1. Connect one end of the telephone cable that came with the printer to the printer LINE port line jack on rear of printer.

  2. Connect the other end of the telephone cable to the port designated for fax and telephone use.

    Notes:

    • Make sure the terminal adapter is set to the correct switch type for your region.
    • Depending on the ISDN port assignment, you may have to connect to a specific port.
    • When using a PBX system, make sure the call waiting tone is off.
    • When using a PBX system, dial the outside line prefix before dialing the fax number.
    • For more information on using the fax with a PBX system, see the documentation that came with your PBX system.

Connecting to a distinctive ring service

A distinctive ring service may be available from your telephone service provider. This service allows you to have multiple telephone numbers on one telephone line with each telephone number having a different ring pattern. This may be useful for distinguishing between fax and voice calls. If you subscribe to a distinctive ring service, follow these steps to connect the equipment:

  1. Connect one end of the telephone cable that came with the printer to the printer LINE port line jack on rear of printer.

  2. Connect the other end of the telephone cable to an active analog telephone wall jack.

    connect the phone line to the printer and wall outlet
  3. Change the Distinctive Rings setting to match the setting you want the printer to answer:

    Note: The factory default setting for distinctive rings is On. This allows the printer to answer single, double, and triple ring patterns.
    1. On the home screen, touch home screen menu button.

    2. Touch Settings.

    3. Touch Fax Settings.

    4. Touch Analog Fax Settings.

    5. Touch down arrow until Distinctive Rings appears

    6. Touch Distinctive Rings.

    7. Touch the arrow for the pattern setting you want to change.

    8. Touch Submit.

Connecting the printer and a telephone or answering machine to the same telephone line

  1. Connect one end of the telephone cable that came with the printer to the printer LINE port line jack on rear of printer .

  2. Connect the other end of the telephone cable to an active analog telephone wall jack .

    connect the phone line to the printer and wall outlet
  3. Remove the plug from the printer EXT port EXT port.

    remove plug
  4. Connect your telecommunications equipment directly to the printer EXT port EXT port.

    Use one of the following methods:

    Answering machine

    telephone connection

    Answering machine and telephone

    EXT port connection

    Telephone or a telephone with an integrated answering machine

    connecting a telephone

Connecting to an adapter for your country or region

The following countries or regions may require a special adapter to connect the telephone cable to the active telephone wall jack:

Country/region

 
  • Austria

  • Cyprus

  • Denmark

  • Finland

  • France

  • Germany

  • Ireland

  • Italy

  • New Zealand

  • Netherlands

  • Norway

  • Portugal

  • Sweden

  • Switzerland

  • United Kingdom


Countries or regions except Germany

For some countries or regions, a telephone line adapter is included in the box. Use this adapter to connect an answering machine, telephone, or other telecommunications equipment to the printer.

There is a plug installed in the printer EXT portEXT port symbol. This plug is necessary for the proper functioning of the adapter.

fax plug two colors
Note: Do not remove the plug if you have a serial phone system or wish to connect a phone or answering machine to the adapter. If you remove it, then other telecommunications devices in your home (such as telephones or answering machines) may not work.
  1. Connect one end of the telephone cable that came with the printer to the printer LINE port line jack on rear of printer.

  2. Connect the other end of the telephone cable to the adapter, and then connect the adapter to the active telephone wall jack.

    Note: Your telephone adapter may look different than the one shown. It will fit the wall jack used in your location.
    connecting to an adapter
  3. Connect the answering machine or telephone to the adapter.

    Answering machine

    connect answering machine to the adapter

    Telephone

    connect phone to the adapter

Germany

There is a special RJ-11 plug installed in the printer EXT port top fax connection on the rear of the printer. Do not remove this plug. It is necessary for the proper operation of the fax function and of downstream telephones.

required fax plug
Connecting to a telephone wall jack in Germany
Note: Do not remove the plug. If you remove it, then other telecommunications devices in your home (such as telephones or answering machines) may not work.
  1. Connect one end of the telephone cable that came with the printer to the printer LINE port line jack on rear of printer.

  2. Connect the other end of the telephone cable to the adapter.

    Note: Your telephone adapter may look different than the one shown. It will fit the wall jack used in your location.
    connecting to an adapter
  3. Connect the adapter into the N slot of an active analog telephone wall jack.

    connect the adapter to the N connector
  4. If you would like to use the same line for both fax and telephone communication, then connect a second telephone line (not provided) between the telephone and the F slot of an active analog telephone wall jack.

    connecting the phone
  5. If you would like to use the same line for recording messages on your answering machine, then connect a second telephone cable between the answering machine and the other N slot of the active analog telephone wall jack.

    answering machine connection

Connecting to a computer with a modem

Connect the printer to a computer with a modem to send faxes from the software program.

Note: Setup steps may vary depending on your country or region.
  1. Make sure you have the following:

    • A telephone

    • A computer with a modem

    • Three telephone cords

    • A telephone wall jack

  2. Connect one end of the telephone cable that came with the printer to the printer LINE port line jack on rear of printer.

  3. Connect the other end of the telephone cable to an active analog telephone wall jack.

    wall jack connection
  4. Remove the protective plug from the printer EXT port telephone symbol.

    removing the fax plug
  5. Connect your telephone to the computer telephone jack.

    Note: See the manual that came with your computer for the telephone connections.
    modem connection
  6. Connect an additional telephone cord from the computer modem LINE port line jack on rear of printer to the printer EXT port telephone symbol.

    fax modem connect

Enabling the fax function

The fax function must be enabled prior to use. If you disabled the fax function when setting up the printer for the first time or if the printer has been off for an extended time, then follow these steps:

Note: Before completing these instructions, make sure the fax cables are connected. For more information, see Choosing a fax connection.
  1. Touch Menus.

  2. Touch Settings.

  3. Touch General Settings.

  4. Touch the left or right arrow next to Run initial setup to select Yes.

  5. Touch Submit.

    Submitting changes appears.

  6. Turn off the printer, connect the fax cables, and then turn the printer back on.

  7. From the printer control panel, select your language.

  8. Select your country or region, and then touch Continue.

  9. Select your time zone, and then touch Continue.

  10. Touch Fax, and then touch Continue.

  11. Select any additional buttons you want to display on the home screen, and then touch Continue.

  12. Enter the Fax Station Name, and then touch Enter.

  13. Enter the Fax Station Number, and then touch Continue.

  14. Touch Enter.

  15. If prompted, set the date and time, and then touch Continue.

    When the home screen appears, the fax function is enabled.

Using the Embedded Web Server for fax setup

  1. Type the printer IP address into the address field of your Web browser.

    Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section.
  2. Click Settings.

  3. Click Fax Settings.

  4. Click Analog Fax Setup.

  5. Click inside the Station Name box, and then enter the name to be printed on all outgoing faxes.

  6. Click inside the Station Number box, and then enter the printer fax number.

  7. Click Submit.

Setting the date and time

If the date or time that is printed on a fax job is incorrect, then you can reset the date and time. Then the correct date and time will be printed on every fax job. To set the date and time:

  1. Type the printer IP address into the address field of your Web browser.

    Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section.
  2. Click Settings.

  3. Click Security.

  4. Click Set Date and Time.

  5. In the Network Time Protocol section, select Enable NTP.

    Note: If you prefer to set the date and time manually, click inside the Manually Set Date & Time box, and then enter the current date and time.
  6. Verify that the time zone is correct.

  7. Click Submit.

Turning daylight saving time on or off

The printer can be set to automatically adjust for daylight saving time for certain time zones:

  1. Type the printer IP address into the address field of your Web browser.

    Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section.
  2. Click Settings.

  3. Click Security.

  4. Click Set Date and Time.

  5. Select Automatically Observe DST.

  6. Click Submit.