Finding information about the printer

Setup information

Description

Where to find

The Setup information gives you instructions for setting up the printer. Follow the set of instructions for local, network, or wireless, depending on what you need.

You can find the Setup information on the side of the printer box or on the Lexmark Web site at www.lexmark.com.


Help

Description

Where to find

The Help gives you instructions for using the software.

While in any Lexmark software program, click Help, Tips  > Help, or Help  > Help Topics.


Customer support

Description

Where to find (North America)

Where to find (rest of world)

Telephone support

Call us at

  • US: 1-800-332-4120

    Monday–Friday (8:00 AM–11:00 PM ET)

    Saturday (Noon–6:00 PM ET)

  • Canada: 1-800-539-6275

    Monday–Friday (8:00 AM–11:00 PM ET)

    Saturday (Noon–6:00 PM ET)

  • Mexico: 001-888-377-0063

    Monday–Friday (8:00 AM–8:00 PM ET)

Note: Telephone numbers and support times may change without notice. For the most recent telephone numbers available, see the printed warranty statement that came with your printer.

Telephone numbers and support hours vary by country or region.

Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link.

Note: For additional information about contacting Lexmark, see the printed warranty that came with your printer.

E-mail support

For e-mail support, visit our Web site: www.lexmark.com.

  1. Click SUPPORT.

  2. Click Technical Support.

  3. Select your printer type.

  4. Select your printer model.

  5. From the Support Tools section, click e-Mail Support.

  6. Complete the form, and then click Submit Request.

E-mail support varies by country or region, and may not be available in some instances.

Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link.

Note: For additional information about contacting Lexmark, see the printed warranty that came with your printer.