200 and 201 paper jams

  1. Touch Status/Supplies to identify the location of the jam.

  2. Lower the multipurpose feeder door.

  3. Push the release latch, and then open the front cover.

  4. Lift and pull the print cartridge out of the printer.

    Warning—Potential Damage: Do not touch the photoconductor drum on the underside of the cartridge. Use the cartridge handle whenever you are holding the cartridge.
  5. Place the print cartridge aside.

    Warning—Potential Damage: Do not leave the cartridge exposed to light for extended periods.
    Warning—Potential Damage: The jammed paper may be covered with unfused toner which can stain garments and skin.
  6. Remove the jammed paper.

    hot_surface caution icon CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
    Note: If the paper is not easy to remove, then open the rear door and remove the paper from there.
  7. Align and reinstall the print cartridge.

  8. Close the front cover.

  9. Close the multipurpose feeder door.

  10. Touch Continue.