Adjusting color

Wait for the process to complete.

Bin 2 is unable to lower, remove paper and check for an obstruction

Try one or more of the following:

• Remove paper and clear any obstruction from the bin.

• Touch Continue to clear the message and continue printing.

Change [paper source] to [custom type name]

Try one or more of the following:

• Touch Use current [paper source] to ignore the message and print from the selected tray.

• Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer control panel Paper menu, and then touch Paper changed, continue.

• Touch Cancel job to cancel the print job.

Change [paper source] to [custom type name] load [orientation]

Try one or more of the following

• Touch Use current [paper source] to ignore the message and print from the selected tray.

• Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer control panel Paper menu, and then touch Paper changed, continue.

• Touch Cancel job to cancel the print job.

Change [paper source] to [custom string]

Try one or more of the following:

• Touch Use current [paper source] to ignore the message and print from the selected tray.

• Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer control panel Paper menu, and then touch Paper changed, continue.

• Touch Cancel job to cancel the print job.

Change [paper source] to [custom string] load [orientation]

Try one or more of the following:

• Touch Use current [paper source] to ignore the message and print from the selected tray.

• Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer control panel Paper menu, and then touch Paper changed, continue.

• Touch Cancel job to cancel the print job.

Change [paper source] to [paper size]

Try one or more of the following:

• Touch Use current [paper source] to ignore the message and print from the selected tray.

• Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer control panel Paper menu, and then touch Paper changed, continue.

• Touch Cancel job to cancel the print job.

Change [paper source] to [paper size] load [orientation]

Try one or more of the following:

• Touch Use current [paper source] to ignore the message and print from the selected tray.

• Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer control panel Paper menu, and then touch Paper changed, continue.

• Touch Cancel job to cancel the print job.

Change [paper source] to [paper size] [paper type]

Try one or more of the following:

• Touch Use current [paper source] to ignore the message and print from the selected tray.

• Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer control panel Paper menu, and then touch Paper changed, continue.

• Touch Cancel job to cancel the print job.

Change [paper source] to [paper size] [paper type] load [orientation]

Try one or more of the following:

• Touch Use current [paper source] to ignore the message and print from the selected tray.

• Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer control panel Paper menu, and then touch Paper changed, continue.

• Touch Cancel job to cancel the print job.

Check [src] orientation or guides

Try one or more of the following:

• Move the paper guides in the tray to the correct positions for the paper size loaded.

• Make sure the paper size setting matches the paper loaded in the tray:

  1. From the printer control panel Paper menu, check the Paper Size setting.

  2. Before sending the print job, specify the correct size setting:

     • For Windows users, specify the paper size from Print Properties.

     • For Macintosh users, specify the paper size from the Page Setup dialog.

Close cover [x]

Close the specified cover to clear the message.

Close door [x]

Close the specified door.

Disk corrupted

The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired. The hard disk must be reformatted.

Touch Format disk to reformat the printer hard disk and clear the message.

Empty the hole punch box

1. Empty the hole punch box.

   For instructions on emptying the hole punch box, from the printer control panel touch More Information.

2. Reinsert the hole punch box into the finisher, and then touch Continue to clear the message.

Error reading USB drive. Remove USB.

An unsupported USB device has been inserted. Remove the USB device, and then install a supported one.

Error reading USB hub. Remove hub.

An unsupported USB hub has been inserted. Remove the USB hub, and then install a supported one.

Fax memory full

There is not enough memory to send the fax job.

Touch Continue to clear the message.

Fax partition inoperative. Contact system administrator.

The fax partition appears to be corrupted. Try one or more of the following:

• Touch Continue to clear the message.

• Turn the printer off and then back on to reset the printer. If the message appears again, then contact your system support person.

Fax server 'To Format' not set up. Contact system administrator.

The printer is in Fax Server mode, but the Fax Server setup has not been completed.

Try one or more of the following:

• Touch Continue to clear the message.

• Complete the Fax Server setup. If the message appears again, contact your system support person.

Fax Station Name not set up

The Fax Station Name has not been entered. Sending and receiving faxes is disabled until fax is configured properly.

Try one or more of the following:

• Touch Continue to clear the message.

• Complete the Analog Fax Setup. If the message appears again, contact your system support person.

Fax Station Number not set up

The Fax Station Number has not been entered. Sending and receiving faxes is disabled until fax is configured properly.

Try one or more of the following:

• Touch Continue to clear the message.

• Complete the Analog Fax Setup. If the message appears again, contact your system support person.

Insert Tray [x]

Insert the specified tray into the printer.

Insert the hole punch box

Insert the hole punch box into the finisher, and then touch Continue to clear the message.

Install Tray [x]

Try one or more of the following:

• Install the specified tray:

  1. Turn the printer off.

  2. Unplug the power cord from the wall outlet.

  3. Install the specified tray.

  4. Connect the power cord to a properly grounded electrical outlet.

  5. Turn the printer back on.

• Cancel the print job.

Load [src] with [custom type name]

Try one or more of the following:

• Load the specified paper in the tray or feeder.

• Touch Paper loaded, continue to clear the message and continue printing.

  If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, it prints from the default paper source.

• Cancel the print job.

Load [src] with [custom string]

Try one or more of the following:

• Load the specified paper in the tray or feeder.

• Touch Paper loaded, continue to clear the message and continue printing.

  If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, it prints from the default paper source.

• Cancel the print job.

Load [src] with [size]

Try one or more of the following:

• Load the specified paper in the tray or feeder.

• Touch Paper loaded, continue to clear the message and continue printing.

  If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, it feeds from the default paper source.

• Cancel the print job.

Load [src] with [type] [size]

Try one or more of the following:

• Load the specified paper in the tray or feeder.

• Touch Paper loaded, continue to clear the message and continue printing.

  If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, it feeds from the default paper source.

• Cancel the print job.

Load Manual Feeder with [custom type name]

Try one or more of the following:

• Load the specified paper in the manual feeder.

• Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing.

• Touch Automatically select paper to use the paper loaded in the tray.

• Cancel the print job.

Load Manual Feeder with [custom string]

Try one or more of the following:

• Load the specified paper in the manual feeder.

• Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing.

• Touch Automatically select paper to use the paper loaded in the tray.

• Cancel the print job.

Load Manual Feeder with [paper size]

Try one or more of the following:

• Load the specified paper in the manual feeder.

• Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing.

• Touch Automatically select paper to use the paper loaded in the tray.

• Cancel the print job.

Load Manual Feeder with [paper type] [paper size]

Try one or more of the following:

• Load the specified paper in the manual feeder.

• Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing.

• Touch Automatically select paper to use the paper loaded in the tray.

• Cancel the print job.

Load staples

Try one or more of the following:

• Replace the specified staple cartridge in the finisher.

• Touch Continue to clear the message and continue printing.

  Note: The print job will be stapled if the staple cartridge is replaced or inserted.

• Touch Cancel job to cancel the print job.

Manual feeder expects [paper size]. Check [paper source] guides

Try one or more of the following:

• Load the specified paper size in the manual feeder.

• Physically adjust [paper source] guides to a recognized paper size.

• Touch Continue to clear the message and continue printing.

  If the printer finds a tray that has the correct paper type and size, then it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, then it prints from the default source.

Memory full, cannot print faxes

There is not enough memory to print the fax job.

Touch Continue to clear the message without printing. Held faxes will attempt to print after the printer has been restarted.

Power off, wait 2 seconds, power on

Turn the printer off and wait for 2 seconds before turning the printer back on.

Remove paper from standard output bin

Remove the stack of paper from the standard exit bin.

Remove paper from bin [x]

Remove the paper from the specified bin. The printer automatically senses paper removal and resumes printing.

If removing the paper does not clear the message, then touch Continue.

Remove paper from [linked set bin name]

Remove paper from the specified bin. The printer automatically detects paper removal and resumes printing.

If removing the paper does not clear the message, then touch Continue.

Remove paper from all bins

Remove the paper from all of the bins. The printer automatically senses paper removal and resumes printing.

If removing the paper does not clear the message, then touch Continue.

Restore held jobs?

Try one or more of the following:

• Touch Restore to restore all held jobs stored on the printer hard disk.

• Touch Do not restore if you do not want any print jobs to be restored.

Scanner ADF Cover Open

The ADF cover is open. The message clears when the cover is closed.

Scan Document Too Long

The scan job exceeds the maximum number of pages. Touch Cancel Job to clear the message.

SMTP server not set up. Contact system administrator.

An error occurred on the SMTP server, or the SMTP server is not configured properly. Touch Continue to clear the message. If the message appears again, contact your system support person.

Some held jobs were not restored

Touch Continue to delete the specified job.

Unsupported disk

An unsupported printer hard disk has been installed. Remove the unsupported device, and then install a supported one.

31.xx Missing or defective [color] cartridge

Try one or more of the following:

1. Remove and reinstall the specified print cartridge.

   For instructions on removing a print cartridge, touch More Information.

2. Touch Continue to clear the message.

   Note: If the message is not cleared, then replace the defective print cartridge.

32.xx [color] cartridge part number unsupported by device

Remove the unsupported toner cartridge, and then install a supported one.

34 Incorrect paper size, check [paper source]

Try one or more of the following:

• Load the appropriate paper or specialty media in the proper tray.

• Confirm that the wheel on Tray 1 is set to the paper size loaded in the tray. Make sure the paper size matches the document you are trying to print.

• Touch Continue to clear the message and print using a different tray.

• Check the tray length and width guides and make sure the paper is loaded properly in the tray.

• Make sure the correct paper size and type are specified on the Print Properties or Print dialog settings.

• Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper is large enough for the data being printed.

• Cancel the print job.

34 Incorrect paper type, check [paper source]

Try one or more of the following:

• Load the appropriate paper or specialty media in the proper tray.

• Confirm that the wheel on Tray 1 is set to the paper type loaded in the tray. Make sure the paper type matches the document you are trying to print.

• Touch Continue to clear the message and print using a different tray.

• Check the tray length and width guides and make sure the paper is loaded properly in the tray.

• Make sure the correct paper size and type are specified on the Print Properties or Print dialog settings.

• Check that the paper type is correctly set. For example, if the MP Feeder Type is set to Universal, then make sure the paper is large enough for the data being printed.

• Cancel the print job.

35 Insufficient memory to support Resource Save feature

Try one or more of the following:

• Touch Continue to disable Resource Save and continue printing.

• To enable Resource Save after receiving this message, make sure the link buffers are set to Auto, and then exit the menus to activate the link buffer changes. When Ready appears, enable Resource Save.

• Install additional memory.

36 Printer service required

Touch Continue to clear the message or contact customer support.

37 Insufficient memory to collate job

Try one or more of the following:

• Touch Continue to print the portion of the job already stored and begin collating the rest of the print job.

• Cancel the current print job.

37 Insufficient memory for Flash Memory Defragment operation

Try one or more of the following:

• Touch Continue to stop the defragment operation and continue printing.

• Delete fonts, macros, and other data in printer memory.

• Install additional printer memory.

37 Insufficient memory, some Held Jobs were deleted

The printer deleted some held jobs in order to process current jobs.

Touch Continue to clear the message.

37 Insufficient memory, some held jobs will not be restored

The printer was unable to restore some or all of the confidential or held jobs on the printer hard disk.

Touch Continue to clear the message.

38 Memory full

Try one or more of the following:

• Touch Cancel job to clear the message.

• Install additional printer memory.

39 Complex page, some data may not have printed

Try one or more of the following:

• Touch Continue to clear the message and continue printing.

• Cancel the current print job.

• Install additional printer memory.

40 [color] invalid refill, change cartridge

Replace the specified cartridge to continue printing.

51 Defective flash detected

Try one or more of the following:

• Touch Continue to clear the message and continue printing.

• Cancel the current print job.

52 Not enough free space in flash memory for resources

Try one or more of the following:

• Touch Continue to clear the message and continue printing.

  Downloaded fonts and macros not previously stored in flash memory are deleted.

• Delete fonts, macros, and other data stored in flash memory.

• Upgrade to a larger capacity flash memory card.

53 Unformatted flash detected

Try one or more of the following:

• Touch Continue to stop the defragment operation and continue printing.

• Format the flash memory. If the error message remains, the flash memory may be defective and require replacing.

54 Network [x] software error

Try one or more of the following:

• Touch Continue to continue printing.

• Turn the printer off, wait for about 10 seconds, and then turn the printer back on.

• Upgrade (flash) the network firmware in the printer.

54 Serial option [x] error

Try one or more of the following:

• Check that the serial cable is properly connected and is the correct one for the serial port.

• Check that the serial interface parameters (protocol, baud, parity, and data bits) are set correctly on the printer and host computer.

• Touch Continue to continue printing.

• Turn the printer power off and then back on to reset the printer.

54 Standard network software error

Try one or more of the following:

• Touch Continue to continue printing.

• Turn the printer off and then back on to reset the printer.

• Upgrade (flash) the network firmware in the printer or print server.

55 Unsupported option in slot [x]

1. Turn the printer off.

2. Unplug the power cord from the wall outlet.

3. Remove the unsupported option card from the printer system board, and then replace it with a supported card.

4. Connect the power cord to a properly grounded electrical outlet.

5. Turn the printer back on.

56 Parallel port [x] disabled

Try one or more of the following:

• Touch Continue to clear the message.

  The printer discards any data received through the parallel port.

• Make sure the Parallel Buffer menu item is not set to Disabled.

56 Serial port [x] disabled

Try one or more of the following:

• Touch Continue to clear the message.

  The printer discards any data received through the serial port.

• Make sure the Serial Buffer menu is not set to Disabled.

56 Standard USB port disabled

Try one or more of the following:

• Touch Continue to clear the message.

  The printer discards any data received through the USB port.

• Make sure the USB Buffer menu item is not set to Disabled.

56 Standard parallel port disabled

Try one or more of the following:

• Touch Continue to clear the message.

  The printer discards any data received through the parallel port.

• Make sure the Parallel Buffer menu item is not set to Disabled.

56 USB port [x] disabled

Try one or more of the following:

• Touch Continue to clear the message.

  The printer discards any data received through the USB port.

• Make sure the USB Buffer menu is not set to Disabled.

58 Too many disks installed

1. Turn the printer off.

2. Unplug the power cord from the wall outlet.

3. Remove the excess disks.

4. Connect the power cord to a properly grounded electrical outlet.

5. Turn the printer back on.

58 Too many flash options installed

1. Turn the printer off.

2. Unplug the power cord from the wall outlet.

3. Remove the excess flash memory.

4. Connect the power cord to a properly grounded outlet.

5. Turn the printer back on.

58 Too many trays attached

1. Turn the printer off.

2. Unplug the power cord from the wall outlet.

3. Remove the additional trays.

4. Connect the power cord to a properly grounded outlet.

5. Turn the printer back on.

59 Incompatible tray [x]

Try one or more of the following:

• Remove the specified tray.

• Touch Continue to clear the message and continue printing without using the specified tray.

61 Remove defective disk

Try one or more of the following:

• Remove the defective printer hard disk.

• Install a different printer hard disk before performing any operations that require a printer hard disk.

62 Disk full

Try one or more of the following:

• Touch Continue to clear the message and continue processing.

• Delete fonts, macros, and other data stored on the printer hard disk.

• Install a printer hard disk with larger capacity.

63 Unformatted disk

Try one or more of the following:

• Touch Continue to clear the message and continue printing.

• Format the printer hard disk.

If the error message remains, the hard disk may be defective and require replacing.

80.xx Fuser life warning

• Order a replacement fuser immediately. When print quality is reduced, install the new fuser, following the instruction sheet that came with the replacement part.

• Touch Continue to clear the message and continue printing.

80 Replace fuser

1. Replace the fuser using the instruction sheet that came with the replacement part.

2. Touch Continue to clear the message and continue printing.

80 Scanner maintenance required, use ADF kit

Contact customer support, and report the message. The printer is scheduled for maintenance.

80 Scheduled maintenance [x]

Contact customer support, and report the message. The printer is scheduled for maintenance.

80 Replace paper pick rollers in [paper source], use parts and instructions in tray 1 compartment

Try one or more of the following:

• Touch Continue and replace later to ignore the message and continue printing.

  Note: Worn or defective paper pick rollers may cause paper jams.

• Replace the worn or defective paper pick rollers, and then touch Rollers replaced to clear the message and continue printing.

82.xx Replace waste toner bottle

1. Replace the waste toner bottle.

   For instructions on replacing the waste toner bottle, from the printer control panel touch More Information.

2. Touch Continue to clear the message and continue printing.

82.xx Waste toner bottle missing

Reinsert the waste toner bottle into the printer.

82.xx Waste toner bottle nearly full

Order a replacement waste toner bottle immediately.

1. Replace the waste toner bottle.

   For instructions on installing the waste toner bottle, from the printer control panel touch More Information.

2. Touch Continue to clear the message and continue printing.

84 unsupported [color] photoconductor

Remove the specified photoconductor, and then install a supported one.

84.xx [color] photoconductor missing

Install the specified color photoconductor, following the instruction sheet that came with the replacement part.

84.xx [color] photoconductor nearly low

1. Order a replacement photoconductor.

2. When print quality is reduced, install the new photoconductor, following the instruction sheet that came with the replacement part.

3. Touch Continue to clear the message and continue printing.

84.xx [color] photoconductor low

1. Order a replacement photoconductor immediately.

2. When print quality is reduced, install the new photoconductor, following the instruction sheet that came with the replacement part.

3. Touch Continue to clear the message and continue printing.

83.xx Transfer module missing

Insert the transfer module into the printer.

84.xx Replace [color] photoconductor

1. Replace the photoconductor, following the instruction sheet that came with the replacement part.

2. From the printer control panel, touch Continue to clear the message and continue printing.

88.2x Replace [color] cartridge

The specified toner cartridge is empty.

1. Replace the specified toner cartridge.

2. Touch Continue to clear the message and continue printing.

88.xx [color] cartridge low

1. Order a replacement toner cartridge immediately.

2. Remove the specified cartridge.

3. Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.

4. Reinsert the cartridge, and then touch Continue to clear the message and continue printing.

88.xx [Color] cartridge very low

The specified print cartridge is very low.

1. For instructions on replacing a print cartridge, from the printer control panel touch More Information.

2. Touch Continue to clear the message and continue printing.

2yy.xx Close flatbed cover and load originals if restarting job

Try one or more of the following:

• Touch Cancel job to cancel the job and clear the message.

• Touch Scan from automatic feeder to resume the scan job from the ADF immediately following the last successfully scanned page.

• Touch Scan from flatbed to resume the scan job from the scanner glass immediately following the last successfully scanned page.

• Touch Finish job without further scanning to end the scan job at the last successfully scanned page.

  Note: This does not cancel the scan job. All successfully scanned pages will be processed further for copying, faxing, and e-mailing.

280.06 Paper missing

Try one or more of the following:

• Touch Continue to clear the message.

• Touch Cancel job to cancel the job and clear the message.

• Touch Scan from automatic feeder to resume the scan job from the ADF immediately following the last successfully scanned page.

• Touch Scan from flatbed to resume the scan job from the scanner glass immediately following the last successfully scanned page.

• Touch Finish job without further scanning to end the scan job at the last successfully scanned page.

  Note: This does not cancel the scan job. All successfully scanned pages will be processed further for copying, faxing, or e-mailing.

• Touch Restart job to clear the message and start a new scan job with the same settings as the previous job.

840.01 Scanner disabled by admin

Print without the scanner or contact your system support person.

840.02 Scanner disabled. Contact system administrator if problem persists.

Try one or more of the following:

• Touch Continue with scanner disabled to return to the home screen, and then contact your system support person.

• Touch Reboot and automatically enable scanner to cancel the job.

  Note: This attempts to bring the scanner back online.

1565 Emulation error, load emulation option

The printer automatically clears the message in 30 seconds, and then disables the download emulator on the firmware card.