Try one or more of the following:
Load the correct size and type of paper in the tray, and then select Finished changing paper on the printer control panel to clear the message and continue printing. For non-touch-screen printer models, press 
to confirm.
| Note: Make sure the paper size and type are specified in the Paper menu on the printer control panel. |
Cancel the print job.
Try one or more of the following:
Load the correct size and type of paper in the tray, and then select Finished changing paper on the printer control panel to clear the message and continue printing. For non-touch-screen printer models, press to confirm.
| Note: Make sure the paper size and type are specified in the Paper menu on the printer control panel. |
Cancel the print job.
Try one or more of the following:
Load the correct size and type of paper in the tray, and then select Finished changing paper on the printer control panel to clear the message and continue printing. For non-touch-screen printer models, press to confirm.
| Note: Make sure the paper size and type are specified in the Paper menu on the printer control panel. |
Cancel the print job.
Make sure the right side cover is installed, and then close the front and top doors to clear the message.
From the printer control panel, try one or more of the following:
Select Scan from automatic feeder, and then press to continue scanning from the ADF immediately after the last successful scan job.
Select Scan from flatbed, and then press to continue scanning from the scanner glass immediately after the last successful scan job.
Select Finish job without further scanning, and then press to end the last successful scan job.
| Note: This does not cancel the scan job. All successfully scanned pages will be processed further for copying or e-mailing. |
Select Restart Job, and then press to restart the scan job with the same settings from the previous scan job.
Select Cancel Job, and then press to clear the message and cancel the scan job.
You may need to order a toner cartridge. If necessary, select Continue to clear the message and continue printing. For non-touch-screen printer models, press to confirm.
If necessary, select Continue on the printer control panel to clear the message and continue printing. For non-touch-screen printer models, press to confirm.
You may need to replace the toner cartridge very soon. For more information, see the “Replacing supplies” section of the User’s Guide.
If necessary, select Continue on the printer control panel to clear the message and continue printing. For non-touch-screen printer models, press to confirm.
Try one or more of the following:
From the printer control panel, select Continue to ignore the message and continue printing. For non-touch-screen printer models, press to confirm.
Cancel the current print job. For non-touch-screen printer models, press to confirm.
Install additional printer memory.
Held jobs are invalidated because of any of the following possible changes in the printer:
The printer firmware has been updated.
The tray for the print job is removed.
The print job is sent from a flash drive that is no longer attached to the USB port.
The printer hard disk contains print jobs that were stored when the hard disk was installed in a different printer model.
| Note: The printer hard disk and the flash drive are supported only in select printer models. |
From the printer control panel, select Continue to clear the message. For non-touch-screen printer models, press to confirm.
Try one or more of the following:
Replace the defective flash memory card.
From the printer control panel, select Continue to ignore the message and continue printing. For non-touch-screen printer models, press to confirm.
Cancel the current print job.
Try one or more of the following:
From the printer control panel, touch Continue to clear the message and continue processing.
Delete fonts, macros, and other data stored in the printer hard disk.
Install a printer hard disk with larger capacity.
From the printer control panel, touch Format disk to format the printer hard disk and clear the message.
| Note: Formatting deletes all the files stored in the printer hard disk. |
An unsupported USB device is inserted. Remove the USB device, and then insert a supported one.
An unsupported USB hub has been inserted. Remove the USB hub, and then install a supported one.
| Note: The paper source can be a tray or a feeder. |
Try one or more of the following:
Load the correct size of paper in the paper source.
From the printer control panel, select Continue to clear the message and print using a different paper source. For non-touch-screen printer models, press to confirm.
Check the length and width guides of the paper source and make sure the paper is loaded properly.
Make sure the correct paper size and type are specified in the Printing Preferences or in the Print dialog.
Make sure the paper size and type are specified in the Paper menu on the printer control panel.
Make sure that the paper size is correctly set. For example, if Multipurpose Feeder Size is set to Universal, then make sure the paper is large enough for the data being printed.
Cancel the print job.
Try one or more of the following:
From the printer control panel, select Continue to stop the defragmentation and continue printing. For non-touch-screen printer models, press to confirm.
Delete fonts, macros, and other data from the printer memory.
Install additional printer memory.
The printer deleted some held jobs in order to process current jobs.
Select Continue to clear the message. For non-touch-screen printer models, press to confirm.
Try one or more of the following:
From the printer control panel, select Continue to print the part of the job already stored and begin collating the rest of the print job. For non-touch-screen printer models, press to confirm.
Cancel the current print job.
Install additional printer memory or select Continue on the printer control panel to disable Resource Save, clear the message, and continue printing. For non-touch-screen printer models, press to confirm.
Try one or more of the following:
From the printer control panel, select Continue to clear the message. For non-touch-screen printer models, press to confirm.
Delete other held jobs to free up additional printer memory.
Try one or more of the following:
Load the tray or feeder with the correct size and type of paper.
To use the tray with the correct paper size or type, select Finished loading paper on the printer control panel. For non-touch-screen printer models, press to confirm.
| Note: If the printer detects a tray that has the correct paper type and size, then it feeds from that tray. If the printer cannot detect a tray that has the correct paper type and size, then it prints from the default paper source. |
Cancel the current job.
Try one or more of the following:
Load the indicated tray or feeder with the correct size and type of paper.
To use the tray with the correct paper size or type, select Finished loading paper on the printer control panel. For non-touch-screen printer models, press to confirm.
| Note: If the printer finds a tray that has the correct paper type and size, then it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, then it prints from the default paper source. |
Cancel the current job.
Try one or more of the following:
Load the tray or feeder with the correct size of paper.
To use the tray or feeder with the correct paper size, select Finished loading paper on the printer control panel. For non-touch-screen printer models, press to confirm.
| Note: If the printer detects a tray that has the correct paper size, then it feeds from that tray. If the printer cannot detect a tray that has the correct paper size, then it prints from the default paper source. |
Cancel the current job.
Try one or more of the following:
Load the tray or feeder with the correct size and type of paper.
To use the tray or feeder with the correct paper size and type, select Finished loading paper on the printer control panel. For non-touch-screen printer models, press to confirm.
| Note: If the printer detects a tray that has the correct paper size and type, then it feeds from that tray. If the printer cannot detect a tray that has the correct paper size and type, then it prints from the default paper source. |
Cancel the current job.
Try one or more of the following:
Load the feeder with the correct size and type of paper.
Depending on your printer model, touch Prompt each page, paper loaded or press on the printer control panel to clear the message and continue printing.
Cancel the current job.
Try one or more of the following:
Load the feeder with the correct size and type of paper.
Depending on your printer model, touch Prompt each page, paper loaded or press on the printer control panel to clear the message and continue printing.
Cancel the current job.
Try one or more of the following:
Load the feeder with the correct size of paper.
Depending on your printer model, touch Prompt each page, paper loaded or press on the printer control panel to clear the message and continue printing.
Cancel the current job.
Try one or more of the following:
Load the feeder with the correct size and type of paper.
Depending on your printer model, touch Prompt each page, paper loaded or press on the printer control panel to clear the message and continue printing.
Cancel the current job.
You may need to order a maintenance kit. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message.
If necessary, select Continue to clear the message and continue printing. For non-touch-screen printer models, press to confirm.
For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message.
If necessary, select Continue to clear the message and continue printing. For non-touch-screen printer models, press to confirm.
You may need to replace the maintenance kit very soon. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message.
If necessary, select Continue on the printer control panel to clear the message and continue printing. For non-touch-screen printer models, press to confirm.
Try one or more of the following:
From the printer control panel, select Cancel job to clear the message. For non-touch-screen printer models, press to confirm.
Install additional printer memory.
Try one or more of the following:
From the printer control panel, select Continue to continue printing. For non-touch-screen printer models, press to confirm.
Turn off the printer, wait for about 10 seconds, and then turn the printer back on.
Update the network firmware in the printer or print server. For more information, visit the Lexmark support Web site at http://support.lexmark.com.
Try one or more of the following:
From the printer control panel, select Continue to clear the message and continue printing. For non-touch-screen printer models, press to confirm.
Delete fonts, macros, and other data stored in the flash memory.
Upgrade to a larger capacity flash memory card.
| Note: Downloaded fonts and macros that are not previously stored in the flash memory are deleted. |
| Note: The supply type can be a toner cartridge or the imaging kit. |
The printer has detected a non-Lexmark supply or part installed in the printer.
Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
All life indicators are designed to function with Lexmark supplies and parts, and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components.
| Warning—Potential Damage: Use of third-party supplies or parts can affect warranty coverage. Damage caused by the use of third-party supplies or parts may not be covered by the warranty. |
To accept any and all of these risks, and to proceed with the use of non-genuine supplies or parts in your printer, press and hold 
and the # button on the printer control panel simultaneously for 15 seconds.
If you do not wish to accept these risks, then remove the third-party supply or part from your printer, and then install a genuine Lexmark supply or part.
| Note: For the list of supported supplies, see the “Ordering supplies” section of the User's Guide or visit www.lexmark.com. |
Try one or more of the following:
Install the missing toner cartridge. For more information, see the “Replacing supplies” section of the User’s Guide.
Remove the unresponsive cartridge, and then reinstall it.
| Note: If the message appears after reinstalling the supply, then the cartridge may be defective. Replace the cartridge. |
| Note: The type can be a black imaging kit, or a black and color imaging kit. |
Try one or more of the following:
Install the missing imaging kit. For more information, see the “Replacing supplies” section of the User’s Guide.
Remove the unresponsive imaging kit, and then reinstall it.
| Note: If the message appears after reinstalling the supply, then the imaging kit may be defective. Replace the imaging kit. |
Try any of the following:
From the printer control panel, select Continue to clear the message and continue printing the second side of the sheet. For non-touch-screen printer models, press to confirm.
Cancel the print job.
Remove any remaining packing material from the indicated location.
From the printer control panel, touch Continue to clear the message. For non-touch-screen printer models, press to confirm.
Replace the indicated toner cartridge to clear the message and continue printing. For more information, see the instruction sheet that came with the supply.
| Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. |
Install a toner cartridge that matches the region number of the printer. x indicates the value of the printer region. y indicates the value of the cartridge region. x and y can have the following values:
Region number | Region |
|---|---|
0 | Global |
1 | United States, Canada |
2 | European Union (EU), European Economic Area (EEA), Switzerland |
8 | Rest of the world |
9 | Invalid |
Notes:
| Note: The type can be a black imaging kit, or a black and color imaging kit. |
Replace the indicated imaging kit to clear the message and continue printing. For more information, see the instruction sheet that came with the supply.
| Note: If you do not have a replacement imaging kit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. |
From the printer control panel, try one or more of the following:
Select Scan from automatic feeder, and then press to continue scanning from the ADF immediately after the last successful scan job.
Select Scan from flatbed, and then press to continue scanning from the scanner glass immediately after the last successful scan job.
Select Finish job without further scanning, and then press to end the last successful scan job.
| Note: This does not cancel the scan job. All successfully scanned pages will be processed further for copying or e-mailing. |
Select Restart Job, and then press to restart the scan job with the same settings from the previous scan job.
Select Cancel Job, and then press to clear the message and cancel the scan job.
Replace the defective toner cartridge to clear the message. For more information, see the instruction sheet that came with the supply.
| Note: If you do not have a replacement toner cartridge, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. |
| Note: The type can be a black imaging kit, or a black and color imaging kit. |
Replace the defective imaging kit to clear the message and continue printing. For more information, see the instruction sheet that came with the supply.
| Note: If you do not have a replacement imaging kit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. |
From the printer control panel, try one or more of the following:
Select Scan from automatic feeder, and then press to continue scanning from the ADF immediately after the last successful scan job.
Select Scan from flatbed, and then press to continue scanning from the scanner glass immediately after the last successful scan job.
Select Finish job without further scanning, and then press to end the last successful scan job.
| Note: This does not cancel the scan job. All successfully scanned pages will be processed further for copying or e-mailing. |
Select Restart Job, and then press to restart the scan job with the same settings from the previous scan job.
Select Cancel Job, and then press to clear the message and cancel the scan job.
The printer is scheduled for maintenance. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact your service representative, and then report the message.
Install the indicated toner cartridge to clear the message. For more information, see the “Replacing supplies” section of the User’s Guide.
| Note: The type can be a black imaging kit, or a black and color imaging kit. |
Install the indicated imaging kit to clear the message. For more information, see the “Replacing supplies” section of the User’s Guide.
Install the missing waste toner bottle to clear the message. For more information, see the instruction sheet that came with the supply.
Remove the toner cartridge, and then install a supported one to clear the message.
| Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. |
| Note: The type can be a black imaging kit, or a black and color imaging kit. |
Remove the indicated imaging kit, and then install a supported one to clear the message.
| Note: If you do not have a replacement imaging kit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. |
Try one or more of the following:
Select Restore on the printer control panel to restore all held jobs stored in the printer hard disk. For non-touch-screen printer models, press to confirm.
Select Do not restore if you do not want any print jobs to be restored. For non-touch-screen printer models, press to confirm.
From the printer control panel, try one or more of the following:
Select Continue with scanner disabled to return to the home screen, and then contact your system support person.
Select Reboot and automatically enable scanner to cancel the job.
| Note: This attempts to enable the scanner. |
For non-touch-screen printer models, press to confirm.
Remove the jammed paper from the scanner.
Remove the jammed paper from the scanner.
From the printer control panel, select Continue to clear the message. For non-touch-screen printer models, press to confirm.
| Note: Held jobs that are not restored remain in the printer hard disk and are inaccessible. |
From the printer control panel, press to clear the message.
| Note: If the message appears again, then contact your system support person. |
Try one or more of the following:
From the printer control panel, select Continue to continue printing. For non-touch-screen printer models, press to confirm.
Turn off the printer and then turn it back on.
Update the network firmware in the printer or print server. For more information, visit the Lexmark support Web site at http://support.lexmark.com.
From the printer control panel, select Continue to clear the message. For non-touch-screen printer models, press to confirm.
Notes:
Try one or more of the following:
From the printer control panel, touch Prompt for supplies to view all error messages that indicate what supplies are needed to continue processing the current job. For non-touch-screen printer models, press to clear the message and continue printing.
Order the missing supply immediately.
Install the supply. For more information, see the instruction sheet that came with the supply.
Cancel the print job, then install the missing supply, and then resend the print job.
Turn off the printer.
Unplug the power cord from the electrical outlet.
Remove the extra flash memory.
Connect the power cord to a properly grounded electrical outlet.
Turn the printer back on.
Turn off the printer.
Unplug the power cord from the electrical outlet.
Remove the extra trays.
Connect the power cord to a properly grounded electrical outlet.
Turn the printer back on.
| Note: The type can be a black imaging kit, or a black and color imaging kit. |
You may need to order an imaging kit. If necessary, select Continue on the printer control panel to clear the message and continue printing. For non-touch-screen printer models, press to confirm.
| Note: The type can be a black imaging kit, or a black and color imaging kit. |
If necessary, select Continue on the printer control panel to clear the message and continue printing. For non-touch-screen printer models, press to confirm.
| Note: The type can be a black imaging kit, or a black and color imaging kit. |
You may need to replace the imaging kit very soon. For more information, see the “Replacing supplies” section of the User’s Guide.
If necessary, select Continue on the printer control panel to clear the message and continue printing. For non-touch-screen printer models, press to confirm.
Try one or more of the following:
From the printer control, select Continue to stop the defragmentation and continue printing. For non-touch-screen printer models, press to confirm.
Format the flash memory.
| Note: If the error message remains, then the flash memory may be defective and need to be replaced. |