Error messages troubleshooting

Find the error message that is on your computer screen

Error Message:

What it indicates:

Solution:

Ink Low

The print cartridge is running out of ink. The Ink Low warning occurs when your cartridges are about 25 percent full, 15 percent full, and 5 percent full.

Replace the print cartridge. See Replacing the print cartridges.

Paper Jam

There is paper jammed in the printer.

Clear the paper jam. See Jams and misfeeds troubleshooting.

Paper Out

The printer is out of paper.

Load more paper into the printer.

See Loading paper into the paper support.

Error 1203

The cartridge has a short.

Disconnect and then reconnect the printer power supply. Reinstall the print cartridges.

See Replacing the print cartridges.

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