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Memory card cannot be inserted

Answer the questions below to find the solution:

Question

Solution

Is the memory card damaged?

Verify that there is no damage to the memory card.

Is your memory card supported by the printer?

The printer supports the following memory cards:

  • Multimedia card
  • Secure Digital
  • xD picture card (up to 512MB)
  • Memory stick
  • Memory Stick Duo (with adapter)
  • Memory Stick PRO
  • Memory Stick PRO Duo (with adapter)
  • SmartMedia
  • Microdrive
  • CompactFlash Type I
  • CompactFlash Type II

For help, go to Insert a memory card.

Did you insert the memory card into the right slot?

The following memory cards are inserted into the top slot:

  • Multimedia card
  • Secure Digital
  • xD picture card (up to 512MB)
  • Memory stick
  • Memory Stick Duo (with adapter)
  • Memory Stick PRO
  • Memory Stick PRO Duo (with adapter)
  • SmartMedia

The following memory cards are inserted into the bottom slot:

  • Microdrive
  • CompactFlash Type I
  • CompactFlash Type II

For help, go to Insert a memory card

Did you insert the memory card properly into the slot?

For instructions on properly inserting a memory card into the slot, go to Insert a memory card.

Is there more than one memory card inserted?

Only one memory card may be used at one time. Remove one of the memory cards.

Related topic

Problems with memory card reader and PictBridge port

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