Back to Main Page

The printer I want to configure does not show up

Answer the questions below to find the solution.

Question

Solution

Is your printer on a different or remote network, sometimes called a subnet?

Go to Add a remote network printer.

Is your printer on an isolated network that cannot be accessed remotely?

Reconfigure the network connection to place your printer on another network. Contact your network administrator for more information.

Is your printer disconnected from the power source?

Connect the printer to a working electrical outlet. Refer to the print server documentation for setup instructions.

Are the lights of the print server on?

Refer to the print server documentation for setup instructions.

Is your USB cable disconnected from the print server?

Attach one end of the USB to the printer and the other end to the printer server. Refer to the print server documentation for setup instructions.

Is the print server disconnected from the power source?

Connect the print server to a working outlet. Refer to the print server documentation for setup instructions.

Related topic

Problems with networking

Back to Main Page