Replacing parts and supplies

Replacing the toner cartridge

  1. Open the front door.

    Warning—Potential Damage:  To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.

  2. Remove the imaging unit.

  3. Twist the blue latch, and then remove the used toner cartridge from the imaging unit.

    Warning—Potential Damage:  Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
    Warning—Potential Damage:  Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs.

  4. Unpack the new toner cartridge.

  5. Shake the toner cartridge to redistribute the toner.

  6. Insert the new toner cartridge into the imaging unit until it clicks into place.

  7. Insert the imaging unit.

  8. Close the door.

Replacing the imaging unit

  1. Open the front door.

    Warning—Potential Damage:  To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.

  2. Remove the used imaging unit.

  3. Twist the blue latch, and then remove the toner cartridge from the used imaging unit.

  4. Unpack the new imaging unit, and then insert the toner cartridge until it clicks into place.

    Warning—Potential Damage:  Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
    Warning—Potential Damage:  Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs.

  5. Insert the new imaging unit.

  6. Close the door.

Replacing the tray

  1. Remove the used tray.

  2. Unpack the new tray.

  3. Insert the new tray.

Replacing the pick roller assembly

  1. Turn off the printer.

  2. Unplug the power cord from the electrical outlet, and then from the printer.

  3. Open the front door.

  4. Remove the imaging unit.

  5. Close the front door.

  6. Remove the tray.

  7. Position the printer on its side.

  8. Remove the used pick roller assembly.

  9. Unpack the new pick roller assembly.

    Note:  To avoid contamination, make sure that your hands are clean.

  10. Insert the new pick roller assembly.

  11. Place the printer in its original position, and then insert the tray.

  12. Open the front door.

  13. Insert the imaging unit.

  14. Close the front door.

  15. Connect the power cord to the printer, and then to the electrical outlet.

    standard caution icon   CAUTION—POTENTIAL INJURY:  To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

  16. Turn on the printer.

Replacing the tray separator roller

  1. Remove the tray, and then remove the used separator roller.

  2. Unpack the new separator roller.

    Note:  To avoid contamination, make sure that your hands are clean.

  3. Insert the new separator roller.

  4. Insert the tray.

Resetting the supply usage counters

  1. From the control panel, navigate to:

    Settings > the select button > Device > the select button > Maintenance > the select button > Config Menu > the select button > Supply Usage And Counters > the select button

  2. Select the counter that you want to reset.

Warning—Potential Damage:  Supplies and parts without Return Program agreement terms may be reset and remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause damage to your printer. After resetting the supply or part counter, your printer may display an error indicating the presence of the reset item.