Erasing printer memory

To erase volatile memory or buffered data in your printer, turn off the printer.

To erase non-volatile memory or individual settings, device and network settings, security settings, and embedded solutions, do the following:

  1. From the control panel, navigate to:

    Settings > Device > Maintenance > Out of Service Erase > Sanitize all information on nonvolatile memory

    For non-touch-screen printer models, press the select button to navigate through the settings.

  2. Depending on your printer model, select ERASE or Continue .

  3. Follow the instructions on the display.