Type the printer IP address or host name in the address field of your Web browser.
If you do not know the IP address or host name of the printer, then you can:
View the information on the printer control panel home screen, or in the TCP/IP section under the Networks/Ports menu.
Print a network setup page or menu settings page and locate the information in the TCP/IP section.
Click Settings or Configuration.
Click Device Solutions > Solutions (eSF) > System tab > Log.
From the Filter menu, select an application status.
From the Application menu, select an application, and then click Submit.
Verify that the file to which you want to scan is not open by another application or user.
To help prevent errors, make sure either “Append time stamp” or “Overwrite existing file” is selected in the destination configuration settings.
In the destination configuration settings, lower the scan settings. For example, lower the scan resolution, disable Color, or change the Content type to Text.
If you still cannot isolate the problem, then contact customer support.
If the bookmark pointing to the form was created in a subfolder of the Bookmarks folder, then it will not be available under the Forms solution. Delete the bookmark and recreate it under the Bookmarks root folder.
The printer does not validate bookmarks. If the URL or network location that was specified when the bookmark was created is incorrect, then the printer will not be able to access the document.
If the bookmark is created using another application, then it cannot be accessed in Forms and Favorites.
If the application is configured to use MFP authentication credentials, then the printer authentication settings must be configured from the Embedded Web Server.
For more information on configuring the printer authentication settings, see the Embedded Web Server Administrator's Guide available on www.lexmark.com.
Check that the folder or source file is set to be shared across the network.
If the destination has been moved, then the network address may have changed. The destination network address can be accessed from the Embedded Web Server.
Make sure that all appropriate network cables are securely connected and that the network settings of the printer are correctly configured. For information on networking the printer, see the Networking Guide on the Software and Documentation CD that came with the printer.
If the source file exists within a different domain than the printer, then you can edit the destination from the application configuration page and enter the appropriate domain information in the Network Address and Network Domain fields. If you do not know the network address of the computer where your source file resides, then consult your system support person.
You can also add the domain name to the Domain Search Order list under the printer network setup.
Type the printer IP address or host name in the address field of your Web browser.
If you do not know the IP address or host name of the printer, then you can:
View the information on the printer control panel home screen, or in the TCP/IP section under the Networks/Ports menu.
Print a network setup page or menu settings page and locate the information in the TCP/IP section.
Click Settings or Configuration.
Click Device Solutions > Solutions (eSF), or click Embedded Solutions.
Click System tab > Log.
From the Filter menu, select an application status.
From the Application menu, select an application, and then click Submit.