Paper jam in the front door

Paper jam in the fuser

1. Open the front door.

     CAUTION—HOT SURFACE:  The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
   

2. Remove the jammed paper.

   Note:  Make sure that all paper fragments are removed.

   • Below the fuser

     

   • In the fuser access door

     

3. Close the front door.

Paper jam in the duplex unit

1. Open the front door.

   

2. Remove the jammed paper.

   Note:  Make sure that all paper fragments are removed.
   

3. Close the front door.