Erasing printer hard disk memory

  1. From the control panel, navigate to:

    Settings > Device > Maintenance > Out of Service Erase > Sanitize all information on hard disk

    For non-touch-screen printer models, press the select button to navigate through the settings.

  2. Depending on your printer model, select ERASE or Continue.

  3. Follow the instructions on the display.

  4. Note: This process can take from several minutes to more than an hour, making the printer unavailable for other tasks.