Paper jam in door A

Paper jam below the fuser

1. Open door A, and then open door B until it clicks into place.

    CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
   Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
   

2. Remove the jammed paper.

   Note: Make sure that all paper fragments are removed.
   

3. Close doors B and A.

Paper jam in the fuser

1. Open doors A and B.

    CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
   Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
   

2. Open the fuser access door, and then remove the jammed paper.

   Note: Make sure that all paper fragments are removed.
   

3. Close doors B and A.

Paper jam in the duplex unit

1. Open door A.

    CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
   Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
   

2. Remove the jammed paper.

   Note: Make sure that all paper fragments are removed.
   

3. Close door A.