Supported fax

Setting up the fax function using analog fax

Notes:

• This feature is available only in some printer models.
• Some connection methods are applicable only in some countries or regions.
• If the fax function is enabled and not fully set up, then the indicator light may blink red.
• If you do not have a TCP/IP environment, then use the control panel to set up fax.

Using the Settings menu in the printer

1. From the control panel, navigate to:

   Settings > Fax > Fax Setup > General Fax settings

   For non-touch-screen printer models, press to navigate through the settings.

2. Configure the settings.

Using the Embedded Web Server

1. Open a web browser, and then type the printer IP address in the address field.

   Notes:

   • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
   • If you are using a proxy server, then temporarily disable it to load the web page correctly.

2. Click Settings > Fax > Fax Setup > General Fax Settings.

3. Configure the settings.

4. Apply the changes.

Setting up the fax function using etherFAX

Notes:

• The printer firmware must be updated to the latest version. For more information, see the “Updating firmware” section.
• An appropriate license bundle must be installed in your printer. For more information, contact etherFAX.
• Make sure that you have registered your printer to the etherFAX portal. For more information, go to https://www.etherfax.net/lexmark.
• The printer serial number is required on registration. To locate the serial number, see Finding the printer serial number.

1. Open a web browser, and then type the printer IP address in the address field.

   Notes:

   • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
   • If you are using a proxy server, then temporarily disable it to load the web page correctly.

2. Click Settings > Fax > Fax Setup > General Fax Settings.

   Note: Fax Setup appears only if Fax Mode is set to Fax.

3. In the Fax Name field, type a unique name.

4. In the Fax Number field, enter the fax number that etherFAX provided.

5. From the Fax Transport menu, select etherFAX.

   Notes:

   • This menu shows up only when more than one fax transport is available.
   • If the printer only has etherFAX installed, then it is automatically configured.

6. Apply the changes.

Setting up the fax function using fax server

Notes:

• This feature lets you send fax messages to a fax service provider that supports e-mail receiving.
• This feature supports outgoing fax messages only. To support fax receive, make sure that you have a device-based fax, such as analog fax, etherFAX, or Fax over IP (FoIP), configured in your printer.

1. Open a web browser, and then type the printer IP address in the address field.

   Notes:

   • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
   • If you are using a proxy server, then temporarily disable it to load the web page correctly.

2. Click Settings > Fax.

3. From the Fax Mode menu, select Fax Server, and then click Save.

4. Click Fax Server Setup.

5. In the To Format field, type [#]@myfax.com, where [#] is the fax number and myfax.com is the fax provider domain.

   Notes:

   • If necessary, configure the Reply Address, Subject, or Message fields.
   • To let the printer receive fax messages, enable the device-based fax receive setting. Make sure that you have a device-based fax configured.

6. Click Save.

7. Click Fax Server E-mail Settings, and then do either of the following:

   • Enable Use E-mail SMTP Server.

     Note: If the E-mail SMTP settings are not configured, then see Configuring the e-mail SMTP settings.

   • Configure the SMTP settings. For more information, contact your e-mail service provider.

8. Apply the changes.

Setting up fax using a standard telephone line

 CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

 CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.

 CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.

Setup 1: Printer is connected to a dedicated fax line

1. Connect one end of the telephone cable to the line port of the printer.

2. Connect the other end of the cable to an active analog telephone wall jack.

Notes:

• You can set the printer to receive faxes automatically (set Auto Answer to On) or manually (set Auto Answer to Off).
• If you want to receive faxes automatically, then set the printer to pick up on a specified number of rings.

Setup 2: Printer is sharing the line with an answering machine

Connected to the same telephone wall jack

• Connect one end of the telephone cable to the line port of the printer.

• Connect the other end of the cable to an active analog wall jack.

• Connect the answering machine to the telephone port of the printer.

Connected to different wall jacks

1. Connect one end of the telephone cable to the line port of the printer.

2. Connect the other end of the cable to an active analog wall jack.

Notes:

• If you have only one telephone number on your line, then set the printer to receive faxes automatically.
• Set the printer to pick up calls two rings after the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer Rings to Answer setting to 6.

Setting up fax in countries or regions with different telephone wall jacks and plugs

 CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

 CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.

 CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.

The standard wall jack adopted by most countries or regions is RJ-11. If the wall jack or equipment in your facility is not compatible with this type of connection, then use a telephone adapter. An adapter for your country or region may not come with your printer, and you may need to purchase it separately.

There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system.

Connecting the printer to a non-RJ-11 wall jack

1. Connect one end of the telephone cable to the line port of the printer.

2. Connect the other end of the cable to the RJ-11 adapter, and then connect the adapter to the wall jack.

3. If you want to connect another device with a non-RJ-11 connector to the same wall jack, then connect it directly to the telephone adapter.

Connecting to a distinctive ring service

A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone number is assigned a different ring pattern.

1. From the control panel, navigate to:

   Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls > Answer On

   For non-touch-screen printer models, press to navigate through the settings.

2. Select a ring pattern.

Setting the fax date and time

1. From the control panel, navigate to:

   Settings > Device > Preferences > Date and Time > Configure

   For non-touch-screen printer models, press to navigate through the settings.

2. Configure the settings.

Configuring daylight saving time

1. From the control panel, navigate to:

   Settings > Device > Preferences > Date and Time > Configure

   For non-touch-screen printer models, press to navigate through the settings.

2. In the Time Zone menu, select (UTC+user) Custom.

3. Configure the settings.