Paper jam in door B

Paper jam in the fuser

  1. Open door B.

    hot surface caution icon CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
  2. Remove the jammed paper.

    Note: Make sure that all paper fragments are removed.
  3. Open the fuser access door.

  4. Remove the jammed paper.

    Note: Make sure that all paper fragments are removed.
  5. Close door B.

Paper jam in the duplex unit

  1. Open door B.

    hot surface caution icon CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
  2. Remove the jammed paper.

    Note: Make sure that all paper fragments are removed.
  3. Open the duplex cover.

  4. Remove the jammed paper.

    Note: Make sure that all paper fragments are removed.
  5. Close the duplex cover and door B.