Paper jam in the multipurpose feeder

  1. Remove paper from the multipurpose feeder.

  2. Remove the jammed paper.

    Note: Make sure that all paper fragments are removed.
  3. Open door B, and then remove any paper fragments.

    hot surface caution icon CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
  4. Close door B.

  5. Flex, fan, and align the paper edges before loading.

  6. Reload paper.