Configuring the SMTP settings

Configuring the SMTP settings

Configure the Simple Mail Transfer Protocol (SMTP) settings to send a scanned document through email. The settings vary with each email service provider.

Before you begin, make sure that the printer is connected to a network and the network is connected to the Internet.

Using the control panel

  1. From the control panel, navigate to Settings > Email > Email Setup .

  2. Configure the settings.

Using the Embedded Web Server

  1. Open a web browser, and then type the printer IP address in the address field.

    Notes:

  2. Click Settings > Email .

  3. In the Email Setup menu, configure the settings.

  4. Click Save .

E-mail service providers

Notes:

AOL Mail

Setting

Value

Primary SMTP Gateway

smtp.aol.com

Primary SMTP Gateway Port

587

Use SSL/TLS

Required

Require Trusted Certificate

Disabled

Reply Address

Your email address

SMTP Server Authentication

Login / Plain

Device-Initiated E-mail

Use Device SMTP Credentials

Device UserID

Your email address

Device Password

App password

Note:  To create an app password, go to the AOL Account Security page, log in to your account, and then click Generate and manage app passwords .


Comcast Mail

Setting

Value

Primary SMTP Gateway

smtp.comcast.net

Primary SMTP Gateway Port

587

Use SSL/TLS

Required

Require Trusted Certificate

Disabled

Reply Address

Your email address

SMTP Server Authentication

Login / Plain

Device-Initiated E-mail

Use Device SMTP Credentials

Device UserID

Your email address

Device Password

Account password


Note:  Make sure that the Third Party Access Security setting is enabled on your account. For more information, go to the Comcast Xfinity Connect help page .
Gmail TM
Note:  Make sure that two-step verification is enabled on your account. To enable two-step verification, go to the Google Account Security page, log in to your account, and then from the How you sign in to Google section, click 2-Step Verification .

Setting

Value

Primary SMTP Gateway

smtp.gmail.com

Primary SMTP Gateway Port

587

Use SSL/TLS

Required

Require Trusted Certificate

Disabled

Reply Address

Your email address

SMTP Server Authentication

Login / Plain

Device-Initiated E-mail

Use Device SMTP Credentials

Device UserID

Your email address

Device Password

App password

Notes:

  • To create an app password, go to the Google Account Security page, log in to your account, and then from the How you sign in to Google section, click 2-Step Verification > App passwords .
  • “App passwords” shows only if two-step verification is enabled.

iCloud Mail
Note:  Make sure that two-step verification is enabled on your account.

Setting

Value

Primary SMTP Gateway

smtp.mail.me.com

Primary SMTP Gateway Port

587

Use SSL/TLS

Required

Require Trusted Certificate

Disabled

Reply Address

Your email address

SMTP Server Authentication

Login / Plain

Device-Initiated E-mail

Use Device SMTP Credentials

Device UserID

Your email address

Device Password

App password

Note:  To create an app password, go to the iCloud Account Management page, log in to your account, and then from the Sign-In and Security section, click App-Specific Passwords > Generate an app-specific password .


Mail.com

Setting

Value

Primary SMTP Gateway

smtp.mail.com

Primary SMTP Gateway Port

587

Use SSL/TLS

Required

Require Trusted Certificate

Disabled

Reply Address

Your email address

SMTP Server Authentication

Login / Plain

Device-Initiated E-mail

Use Device SMTP Credentials

Device UserID

Your email address

Device Password

Account password


NetEase Mail (mail.126.com)
Note:  Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase Mail home page, click Settings > POP3/SMTP/IMAP , and then enable either IMAP/SMTP service or POP3/SMTP service .

Setting

Value

Primary SMTP Gateway

smtp.126.com

Primary SMTP Gateway Port

465

Use SSL/TLS

Required

Require Trusted Certificate

Disabled

Reply Address

Your email address

SMTP Server Authentication

Login / Plain

Device-Initiated E-mail

Use Device SMTP Credentials

Device UserID

Your email address

Device Password

Authorization password

Note:  The authorization password is provided when IMAP/SMTP service or POP3/SMTP service is enabled.


NetEase Mail (mail.163.com)
Note:  Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase Mail home page, click Settings > POP3/SMTP/IMAP , and then enable either IMAP/SMTP service or POP3/SMTP service .

Setting

Value

Primary SMTP Gateway

smtp.163.com

Primary SMTP Gateway Port

465

Use SSL/TLS

Required

Require Trusted Certificate

Disabled

Reply Address

Your email address

SMTP Server Authentication

Login / Plain

Device-Initiated E-mail

Use Device SMTP Credentials

Device UserID

Your email address

Device Password

Authorization password

Note:  The authorization password is provided when IMAP/SMTP service or POP3/SMTP service is enabled.


NetEase Mail (mail.yeah.net)
Note:  Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase Mail home page, click Settings > POP3/SMTP/IMAP , and then enable either IMAP/SMTP service or POP3/SMTP service .

Setting

Value

Primary SMTP Gateway

smtp.yeah.net

Primary SMTP Gateway Port

465

Use SSL/TLS

Required

Require Trusted Certificate

Disabled

Reply Address

Your email address

SMTP Server Authentication

Login / Plain

Device-Initiated E-mail

Use Device SMTP Credentials

Device UserID

Your email address

Device Password

Authorization password

Note:  The authorization password is provided when IMAP/SMTP service or POP3/SMTP service is enabled.


Outlook Live or Microsoft 365

These settings apply to outlook.com and hotmail.com email domains, and Microsoft 365 accounts.

Setting

Value

Primary SMTP Gateway

smtp.office365.com

Primary SMTP Gateway Port

587

Use SSL/TLS

Required

Require Trusted Certificate

Disabled

Reply Address

Your email address

SMTP Server Authentication

Login / Plain

Device-Initiated E-mail

Use Device SMTP Credentials

Device UserID

Your email address

Device Password

Account password or app password

Notes:

  • For accounts with two-step verification disabled, use your account password.
  • For outlook.com or hotmail.com accounts with two-step verification enabled, use an app password. To create an app password, go to the Outlook Live Account Management page, log in to your account, and then click Create a new app password .

Note:  For more setup options for business using Microsoft 365, go to the Microsoft 365 help page .
QQ Mail
Note:  Make sure that the SMTP service is enabled on your account. To enable the service, from the QQ Mail home page, click Settings > Account . From the POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV Service section, enable either POP3/SMTP service or IMAP/SMTP service .

Setting

Value

Primary SMTP Gateway

smtp.qq.com

Primary SMTP Gateway Port

587

Use SSL/TLS

Required

Require Trusted Certificate

Disabled

Reply Address

Your email address

SMTP Server Authentication

Login / Plain

Device-Initiated E-mail

Use Device SMTP Credentials

Device UserID

Your email address

Device Password

Authorization code

Note:  To generate an authorization code, from the QQ Mail home page, click Settings > Account , and then from the POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV Service section, click Generate authorization code .


Sina Mail
Note:  Make sure that the POP3/SMTP service is enabled on your account. To enable the service, from the Sina Mail home page, click Settings > More settings > User-end POP/IMAP/SMTP , and then enable POP3/SMTP service .

Setting

Value

Primary SMTP Gateway

smtp.sina.com

Primary SMTP Gateway Port

587

Use SSL/TLS

Required

Require Trusted Certificate

Disabled

Reply Address

Your email address

SMTP Server Authentication

Login / Plain

Device-Initiated E-mail

Use Device SMTP Credentials

Device UserID

Your email address

Device Password

Authorization code

Note:  To create an authorization code, from the email home page, click Settings > More settings > User-end POP/IMAP/SMTP , and then enable Authorization code status .


Sohu Mail
Note:  Make sure that the SMTP service is enabled on your account. To enable the service, from the Sohu Mail home page, click Options > Settings > POP3/SMTP/IMAP , and then enable either IMAP/SMTP service or POP3/SMTP service .

Setting

Value

Primary SMTP Gateway

smtp.sohu.com

Primary SMTP Gateway Port

465

Use SSL/TLS

Required

Require Trusted Certificate

Disabled

Reply Address

Your email address

SMTP Server Authentication

Login / Plain

Device-Initiated E-mail

Use Device SMTP Credentials

Device UserID

Your email address

Device Password

Independent password

Note:  The independent password is provided when IMAP/SMTP service or POP3/SMTP service is enabled.


Yahoo! Mail

Setting

Value

Primary SMTP Gateway

smtp.mail.yahoo.com

Primary SMTP Gateway Port

587

Use SSL/TLS

Required

Require Trusted Certificate

Disabled

Reply Address

Your email address

SMTP Server Authentication

Login / Plain

Device-Initiated E-mail

Use Device SMTP Credentials

Device UserID

Your email address

Device Password

App password

Note:  To create an app password, go to the Yahoo Account Security page, log in to your account, and then from the App password section, click Generate app password .


Zoho Mail

Setting

Value

Primary SMTP Gateway

smtp.zoho.com

Primary SMTP Gateway Port

587

Use SSL/TLS

Required

Require Trusted Certificate

Disabled

Reply Address

Your email address

SMTP Server Authentication

Login / Plain

Device-Initiated E-mail

Use Device SMTP Credentials

Device UserID

Your email address

Device Password

Account password or app password

Notes:

  • For accounts with two-step verification disabled, use your account password.
  • For accounts with two-step verification enabled, use an app password. To create an app password, go to the Zoho Mail Account Security page, log in to your account, and then from the Application-Specific Passwords section, click Generate New Password .