Replacing parts and supplies

Replacing a toner cartridge

  1. Open the front door.

    Front door is opened by holding its sides.

  2. Remove the used toner cartridge.

    Toner cartridge is slid out of the printer.

  3. Unpack the new toner cartridge.

  4. Shake the toner cartridge to redistribute the toner.

    Toner cartridge is shaken lightly ten times.

  5. Insert the new toner cartridge.

    Toner cartridge is aligned and slid into the printer.

  6. Unlock the waste toner bottle.

    Knob is turned to the left.

  7. Remove the waste toner bottle.

    Tabs at the top of the waste toner bottle are pressed.
    Note:  To avoid spilling the toner, place the bottle in an upright position.
    The waste toner bottle is placed upright on a level surface.

  8. Remove the printhead wiper, and then clean the printhead lenses.

    Wiper is removed from the front door, and then inserted and pulled out of the imaging unit several times.

  9. Insert the printhead wiper back into place.

  10. Insert the waste toner bottle until it clicks into place.

    Waste toner bottle is aligned and inserted into the printer, one side at a time.

  11. Lock the waste toner bottle.

    Waste toner bottle is positioned upright in front of the printer and knob is turned to the right.

  12. Close the door.

Replacing the waste toner bottle

  1. Open the front door.

    Front door is opened by holding its sides.

  2. Unlock the waste toner bottle.

    Knob is turned to the left.

  3. Remove the used waste toner bottle.

    Tabs at the top of waste toner bottle are pressed. Symbol is shown to place the removed supply horizontally on a surface.
    Note:  To avoid spilling the toner, place the bottle in an upright position.
    The waste toner bottle is placed upright on a level surface.

  4. Remove the printhead wiper, and then clean the printhead lenses.

    Wiper is removed from the front door, and then inserted and pulled out of the imaging unit several times.

  5. Insert the printhead wiper back into place.

  6. Unpack the new waste toner bottle.

  7. Insert the new waste toner bottle until it clicks into place.

    Waste toner bottle is aligned and inserted into the printer, one side at a time.

  8. Lock the waste toner bottle.

    Waste toner bottle is positioned upright in front of the printer and knob is being turned to the right.

  9. Close the door.

Replacing a photoconductor unit

  1. Open the front door.

    Front door is opened by holding its sides.

  2. Unlock the waste toner bottle.

    Knob is turned to the left.

  3. Remove the waste toner bottle.

    Tabs at the top of waste toner bottle are pressed.
    Note:  To avoid spilling the toner, place the bottle in an upright position.
    The waste toner bottle is placed upright on a level surface.

  4. Unlock the used photoconductor unit.

    Warning—Potential Damage:  To avoid toner contamination, do not touch the end of the photoconductor unit.
    Part of the unit that should not be touched is shown. Upper lever is lifted and the knob below it is loosened and removed.

  5. Remove the used photoconductor unit.

    Photoconductor unit is pulled out of the printer.

  6. Unpack the new photoconductor unit.

    Warning—Potential Damage:  Do not expose the photoconductor unit to direct light for more than one minute. Extended exposure to light may cause print quality problems.
    Warning—Potential Damage:  Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs.

  7. Insert the new photoconductor unit, and then lock the lower part.

    Photoconductor unit is inserted into the printer until it clicks into place. Knob is inserted and tightened.

  8. Remove the packing material, and then lock the upper part.

    Packing material is removed from the photoconductor unit and lever is lowered in place.

  9. Remove the printhead wiper, and then clean the printhead lenses.

    Wiper is removed from the front door, and then inserted and pulled out of the imaging unit several times.

  10. Insert the wiper back into place.

  11. Insert the waste toner bottle until it clicks into place.

    Waste toner bottle is aligned and inserted into the printer, one side at a time.

  12. Lock the waste toner bottle.

    Waste toner bottle is positioned upright in front of the printer and knob is being turned to the right.

  13. Close the door.

Replacing the 520-sheet tray insert

Replacing the 520-sheet tray insert

  1. Remove the used tray insert.

    Tray is puled out and removed from the base with a slightly upward motion.

  2. Unpack the new tray insert, and then remove all the packing material.

  3. Insert the new tray insert.

    Tray insert is tilted slightly before being pushed into the tray base.

Replacing the fuser

  1. Turn off the printer.

    Power button on the side of the control panel is pressed, and then front door is opened to switch off main power button.

  2. Open door A.

    hot surface caution icon   CAUTION—HOT SURFACE:  The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
    Door on the left side of the printer is opened.

  3. Unlock the used fuser.

    The knobs at both ends of the fuser are rotated counter clockwise.

  4. Remove the used fuser.

    The handles at both ends of the fuser are grasped and the fuser is pulled out.

  5. Unpack the new fuser.

  6. Insert the new fuser.

    The fuser is aligned and inserted into the printer.

  7. Lock the new fuser.

    The knobs at both ends of the fuser are rotated clockwise.

  8. Close the door.

  9. Turn on the printer.

Replacing the transfer roller

  1. Turn off the printer.

    Power button on the side of the control panel is pressed, and then front door is opened to switch off main power button.

  2. Open door A.

    hot surface caution icon   CAUTION—HOT SURFACE:  The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
    Door on the left side of the printer is opened.

  3. Remove the used transfer roller.

    Tabs at both ends of the transfer roller are squeezed, and then the roller is lifted.

  4. Unpack the new transfer roller.

  5. Insert the new transfer roller until it clicks into place.

    Transfer roller is aligned and then inserted into the printer.

  6. Close door A, and then close the front door.

  7. Turn on the printer.

Replacing the transfer module

  1. Turn off the printer.

    Power button on the side of the control panel is pressed, and then front door is opened to switch off main power button.

  2. Unlock the waste toner bottle.

    Knob is turned to the left.

  3. Remove the waste toner bottle.

    Tabs at the top of waste toner bottle are pressed to remove it from the printer.
    Note:  To avoid spilling the toner, place the bottle in an upright position.
    The waste toner bottle is placed upright on a level surface.

  4. Open door A.

    hot surface caution icon   CAUTION—HOT SURFACE:  The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
    Door on the left side of the printer is opened.

  5. Unlock, and then pull out the used transfer module.

    The knobs at both sides of the module are turned counterclockwise before the module is pulled out.

  6. Remove the used transfer module.

    Handles at both sides of the transfer module are lifted and used to remove it from the printer.

  7. Unpack the new transfer module.

    Warning—Potential Damage:  Do not touch the transfer belt. Doing so may affect the print quality of future print jobs.
    The location of the transfer belt is shown.

  8. Insert the new transfer module until it clicks into place.

    The new transfer module is inserted into the printer.

  9. Lock the new transfer module, and then close door A.

  10. Insert the waste toner bottle until it clicks into place.

    Waste toner bottle is aligned and inserted into the printer, one side at a time.

  11. Lock the waste toner bottle.

    Waste toner bottle is positioned upright in front of the printer and knob is being turned to the right.

  12. Turn on the printer.

Replacing the tray roller kit

Replacing the tray roller kit

  1. Turn off the printer.

    Power button on the side of the control panel is pressed, and then front door is opened to switch off main power button.

  2. Remove the standard tray.

    Tray is pulled out and removed from the base with a slightly upward motion.

  3. Remove the used tray roller kit.

    Warning—Potential Damage:  To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
    Tab inside the tray base is slid to the left, and then the roller kit is pulled out of the metal rods.

  4. Unpack the new tray roller kit.

  5. Insert the new tray roller kit until it clicks into place.

    The roller kit is slid into the metal rods until it clicks into place.

  6. Insert the tray.

  7. Turn on the printer.

Replacing the ADF roller kit

  1. Turn off the printer.

    Power button on the side of the control panel is pressed, and then front door is opened to switch off main power button.

  2. Open the ADF top cover.

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    Lever on the ADF cover is pulled, and then the ADF cover is opened.

  3. Remove the separator roller cover.

    The separator roller cover at the base of the ADF is lifted and removed.

  4. Remove the used separator roller.

    Both ends of the separator roller are pinched to remove it from the ADF.

  5. Unpack the new separator roller.

  6. Insert the new separator roller.

    Separator is aligned and inserted into the ADF.

  7. Insert the separator roller cover until it clicks into place.

    The separator roller cover is aligned and inserted into the ADF.

  8. Remove the used separator roller assembly.

    The blue tabs at both ends of the roller assembly are pressed down to remove it from behind the ADF door.

  9. Unpack the new separator roller assembly.

  10. Insert the new separator roller assembly until it clicks into place.

    The upper part of the assembly is inserted first, then the lower part is pushed until it clicks into place.

  11. Close the ADF top cover.

  12. Turn on the printer.

Replacing the printhead wiper

  1. Open the front door.

    Front door is opened by holding its sides.

  2. Remove the used printhead wiper.

    The middle part of the wiper is grasped and lifted from the back of the front door.

  3. Unpack the new printhead wiper.

  4. Insert the new printhead wiper.

    The leftmost end of the wiper is slid into the groove and positioned securely behind the front door.

  5. Close the door.

Replacing the 2000-sheet tray roller kit

Replacing the 2000-sheet tray roller kit

  1. Turn off the printer.

    Power button on the side of the control panel is pressed, and then front door is opened to switch off main power button.

  2. Slide the tray to the left.

    The tray is slid away from the printer.

  3. Open door J, and then open the roller kit cover.

    The handle on top of the door is lifted to open it. The roller kit cover is also lifted.

  4. Locate and remove the used roller kit.

    Locations of the roller kit components are shown. The steps to remove them are also illustrated.

  5. Unpack the new roller kit.

  6. Insert the new roller kit.

    Roller kit components are inserted.

  7. Close the roller kit cover, and then close door J.

  8. Slide the tray back into place.

  9. Turn on the printer.

Replacing the ADF separator roller cover

Replacing the ADF separator roller cover

  1. Open the ADF top cover.

    Lever on the ADF cover is pulled, and then the ADF cover is opened.

  2. Remove the used separator roller cover.

    The used separator roller cover at the base of the ADF is lifted and removed.

  3. Unpack the new separator roller cover.

  4. Insert the new separator roller cover until it clicks into place.

    The separator roller cover is aligned and inserted into the ADF.

  5. Close the ADF top cover.

Replacing the lower rear connector cover

Replacing the lower rear connector cover

  1. Remove the used lower rear connector cover.

    The tab on top of the connector cover is pressed to remove it.

  2. Unpack the new lower rear connector cover.

  3. Insert the new lower rear connector cover until it clicks into place.

    The cover is aligned and inserted into the printer.

Replacing the ADF bin paper stopper

  1. Remove the used ADF bin paper stopper.

    The paper stopper is flipped up and then the lower part is squeezed to remove it from the ADF bin.

  2. Unpack the new ADF bin paper stopper.

  3. Insert the new ADF bin paper stopper.

    The lower part of the paper stopper is squeezed while it is inserted into the ADF bin.

Resetting the maintenance counter

  1. From the home screen, touch Settings > Device > Maintenance > Configuration Menu > Supply Usage And Counters .

  2. Touch Reset Maintenance Counter .

Resetting the supply usage counters

  1. From the home screen, touch Settings > Device > Maintenance > Configuration Menu > Supply Usage And Counters .

  2. Select the counter that you want to reset.

Warning—Potential Damage:  Supplies and parts without Return Program agreement terms may be reset and remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause damage to your printer. After resetting the supply or part counter, your printer may display an error indicating the presence of the reset item.

Replacing the staple cartridge

Replacing the staple cartridge in the staple finisher

  1. Open the finisher door.

    The door is pulled down to open it.

  2. Remove the staple cartridge holder.

    The staple cartridge holder is pulled out from the staple finisher.

  3. Remove the empty staple cartridge.

    The tabs on both sides and top of the cartridge are pressed to release it from the holder.

  4. Unpack the new staple cartridge.

  5. Insert the new staple cartridge into the holder until it clicks into place..

    The cartridge is inserted into the holder until it clicks into place.

  6. Insert the staple cartridge holder until it clicks into place.

    The staple cartridge holder is inserted into the finisher.

  7. Close the door.

Replacing the staple cartridge in the staple, hole punch finisher

  1. Open the finisher door.

    The door is pulled down to open it.

  2. Remove the staple cartridge holder.

    The tab is pressed down before the cartridge is pulled out.

  3. Remove the empty staple cartridge.

    The tabs on both sides and top of the cartridge are pressed to release it from the holder.

  4. Unpack the new staple cartridge.

  5. Insert the new staple cartridge until it clicks into place.

    The cartridge is inserted into the holder.

  6. Insert the staple cartridge holder.

    The cartridge holder is inserted into the finisher.

  7. Close the door.

Replacing the standard staple cartridge holder

Replacing the standard staple cartridge holder

  1. Open the finisher door.

    The finisher door is opened.

  2. Remove the used staple cartridge holder.

    The staple cartridge holder latch is pushed down, and then the cartridge holder is pulled out of the finisher.

  3. Remove the staple cartridge.

    The staple cartridge is squeezed, and then pulled out of the cartridge holder.

  4. Unpack the new staple cartridge holder.

  5. Insert the staple cartridge into the new staple cartridge holder until it clicks into place.

    The staple cartridge is inserted into the staple cartridge holder.

  6. Insert the new staple cartridge holder until it clicks into place.

    The staple cartridge holder is aligned, and then inserted into the finisher.

  7. Close the finisher door.