Managing your printer

Finding advanced networking and administrator information

This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software CD or the Embedded Web Server Administrator's Guide at http://support.lexmark.com.

Checking the virtual display

  1. Open a Web browser, and then type the printer IP address in the address field.

    Notes:

    • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    • If you are using a proxy server, then temporarily disable it to load the Web page correctly.
  2. Check the virtual display that appears at the top left corner of the screen.

    The virtual display works as an actual display would work on a printer control panel.

Configuring supply notifications from the Embedded Web Server

You can determine how you would like to be notified when supplies run nearly low, low, very low, or reach their end-of-life by setting the selectable alerts.

Notes:

  1. Open a Web browser, and then type the printer IP address in the address field.

    Notes:

    • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    • If you are using a proxy server, then temporarily disable it to load the Web page correctly.
  2. Click Settings > Print Settings > Supply Notifications.

  3. From the drop-down menu for each supply, select one of the following notification options:

    Notification

    Description

    Off

    The normal printer behavior for all supplies occurs.

    E-mail Only

    The printer generates an e-mail when the supply condition is reached. The status of the supply appears on the menus page and status page.

    Warning

    The printer displays the warning message and generates an e-mail about the status of the supply. The printer does not stop when the supply condition is reached.

    Continuable Stop1

    The printer stops processing jobs when the supply condition is reached, and the user needs to press a button to continue printing.

    Non Continuable Stop1,2

    The printer stops processing jobs when the supply condition is reached. The supply must be replaced to continue printing.

    1 The printer generates an e-mail about the status of the supply when supply notification is enabled.

    2 The printer stops when some supplies become empty to prevent damage.


  4. Click Submit.

Modifying confidential print settings

  1. Open a Web browser, and then type the printer IP address in the address field.

    Notes:

    • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    • If you are using a proxy server, then temporarily disable it to load the Web page correctly.
  2. Click Settings > Security > Confidential Print Setup.

  3. Modify the settings:

    • Set a maximum number of PIN entry attempts. When a user exceeds that number, all of the jobs for that user are deleted.

    • Set an expiration time for confidential print jobs. When a user has not printed the jobs within that time, all of the jobs for that user are deleted.

  4. Click Submit to save the modified settings.

Copying printer settings to other printers

Note: This feature is available only in network printers.
  1. Open a Web browser, and then type the printer IP address in the address field.

    Notes:

    • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    • If you are using a proxy server, then temporarily disable it to load the Web page correctly.
  2. Click Copy Printer Settings.

  3. To change the language, select a language from the drop-down menu, and then click Click here to submit language.

  4. Click Printer Settings.

  5. Type the IP addresses of the source and target printers.

    Note: If you want to add or remove target printers, then click Add Target IP or Remove Target IP.
  6. Click Copy Printer Settings.

Printing a menu settings page

From the home screen, navigate to:

The menu icon > Reports > Menu Settings Page

Printing a network setup page

If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration.

  1. From the home screen, navigate to:

    The menu icon > Reports > Network Setup Page

  2. Check the first section of the network setup page and confirm that the status is Connected.

    If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning. Consult your system support person for a solution, and then print another network setup page.

Checking the status of parts and supplies

A message appears on the printer display when a replacement supply item is needed or when maintenance is required.

Checking the status of parts and supplies on the printer control panel

From the home screen, touch Status/Supplies > View Supplies.

Checking the status of parts and supplies from the Embedded Web Server

Note: Make sure the computer and the printer are connected to the same network.
  1. Open a Web browser, and then type the printer IP address in the address field.

    Notes:

    • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    • If you are using a proxy server, then temporarily disable it to load the Web page correctly.
  2. Click Device Status  > More Details.

Saving energy

Using Eco-Mode

  1. Open a Web browser, and then type the printer IP address in the address field.

    Notes:

    • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    • If you are using a proxy server, then temporarily disable it to load the Web page correctly.
  2. Click Settings > General Settings > Eco-Mode.

  3. Select a setting.

    Use

    To

    Off

    Use the factory default settings for all settings associated with Eco-Mode.

    Notes:

    • Settings that were changed when other modes were selected are reset to the factory default settings.
    • Off supports the performance specifications of the printer.

    Energy

    Reduce energy use, especially when the printer is idle.

    Notes:

    • Printer engine motors do not start until a document is ready to print. You may notice a short delay before the first page is printed.
    • The printer enters Sleep mode after one minute of inactivity.
    • The printer display is turned off when the printer is in Sleep mode.
    • Lights on the staple finisher and other optional finishers are turned off when the printer is in Sleep mode.

    Energy/Paper

    Use all the settings associated with Energy and Paper modes.

    Plain Paper

    Enable the automatic two-sided (duplex) printing feature.


  4. Click Submit.

Reducing printer noise

Enable Quiet mode to reduce printer noise.

  1. Open a Web browser, and then type the printer IP address in the address field.

    Notes:

    • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    • If you are using a proxy server, then temporarily disable it to load the Web page correctly.
  2. Click Settings > General Settings > Quiet Mode.

  3. Select a setting.

    Use

    To

    On

    Reduce printer noise.

    Notes:

    • Print jobs process at a reduced speed.
    • Printer engine motors do not start until a document is ready to print. There is a short delay before the first page is printed.
    • The alarm control and cartridge alarm sounds are turned off.
    • The printer ignores the Advance Start command.

    Off

    Use factory default settings.

    Note: This setting supports the performance specifications of the printer.


  4. Click Submit.

Adjusting Sleep mode

  1. From the home screen, navigate to:

    the menu icon > Settings > General Settings > Timeouts > Sleep Mode

  2. In the Sleep Mode field, select the number of minutes the printer is idle before it enters Sleep mode.

  3. Apply the changes.

Using Hibernate mode

Hibernate is an ultra-low-power saving mode.

Notes:

  1. From the home screen, navigate to:

    The menu icon > Settings > General Settings

  2. Touch Press Sleep Button or Press and Hold Sleep Button.

  3. Touch Hibernate > the check icon.

Restoring factory default settings

If you want to keep a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings. For more information, see Printing a menu settings page.

If you want a more comprehensive method of restoring the printer factory default settings, then perform the Wipe All Settings option. For more information, see Erasing non-volatile memory.

Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default settings. Exceptions include the display language, custom sizes and messages, and network/port menu settings. All downloads stored in the RAM are deleted. Downloads stored in the flash memory or in a printer hard disk are not affected.

From the home screen, navigate to:

the menu icon  > Settings  > General Settings  > Factory Defaults  > Restore Now  > the check icon

Securing the printer

Using the security lock feature

The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached, the printer is locked. When locked, the controller board shield and the controller board cannot be removed. Attach a security lock to the printer in the location shown.

The rear of the printer showing the location of the security lock

Statement of Volatility

Your printer contains various types of memory that can store device and network settings, and user data.

Type of memory

Description

Volatile memory

Your printer uses standard random access memory (RAM) to temporarily buffer user data during simple print jobs.

Non-volatile memory

Your printer may use two forms of non-volatile memory: EEPROM and NAND (flash memory). Both types are used to store the operating system, device settings, network information, bookmark settings, and embedded solutions.

Hard disk memory

Some printers have a hard disk drive installed. The printer hard disk is designed for device-specific functionality. This lets the device retain buffered user data from complex print jobs, as well as form data, and font data.


Erase the content of any installed printer memory in the following circumstances:

Disposing of a printer hard disk
Note: Some printer models may not have a printer hard disk installed.

In high-security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from your premises.

Note: Most data can be erased electronically, but the only way to guarantee that all data is completely erased is to physically destroy each hard disk where data is stored.

Erasing volatile memory

The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the buffered data, simply turn off the printer.

Erasing non-volatile memory

Erase individual settings, device and network settings, security settings, and embedded solutions by following these steps:

  1. Turn off the printer.

  2. Hold down 2 and 6 on the keypad while turning the printer on. Release the buttons only when the screen with the progress bar appears.

    The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully turned on, a list of functions appears on the printer display instead of the standard home screen icons.

  3. Touch Wipe All Settings.

    The printer will restart several times during this process.

    Note: Wipe All Settings securely removes device settings, solutions, jobs, and passwords from the printer memory.
  4. Touch Back > Exit Config Menu.

The printer will perform a power-on reset, and then return to normal operating mode.

Erasing printer hard disk memory

Notes:

Using the printer control panel
  1. Turn off the printer.

  2. Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears.

    The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully turned on, the touch screen displays a list of functions.

  3. Touch Wipe Disk, and then touch one of the following:

    • Wipe disk (fast)—This lets you overwrite the disk with all zeroes in a single pass.

    • Wipe disk (secure)—This lets you overwrite the disk with random bit patterns several times, followed by a verification pass. A secure overwrite is compliant with the DoD 5220.22-M standard for securely erasing data from a hard disk. Highly confidential information should be wiped using this method.

  4. Touch Yes to proceed with disk wiping.

    Notes:

    • A status bar will indicate the progress of the disk wiping task.
    • Disk wiping can take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks.
  5. Touch Back > Exit Config Menu.

The printer will perform a power-on reset, and then return to normal operating mode.

Configuring printer hard disk encryption

Enable hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is stolen.

Note: Some printer models may not have a printer hard disk installed.
Using the Embedded Web Server
  1. Open a Web browser, and then type the printer IP address in the address field.

    Notes:

    • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    • If you are using a proxy server, then temporarily disable it to load the Web page correctly.
  2. Click Settings > Security > Disk Encryption.

    Note: Disk Encryption appears in the Security Menu only when a formatted, non-defective printer hard disk is installed.
  3. From the Disk encryption menu, select Enable.

    Notes:

    • Enabling disk encryption will erase the contents of the printer hard disk.
    • Disk encryption can take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks.
  4. Click Submit.

Using the printer control panel
  1. Turn off the printer.

  2. Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears.

    The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully turned on, a list of functions appears on the printer display.

  3. Touch Disk Encryption > Enable.

    Note: Enabling disk encryption will erase the contents of the printer hard disk.
  4. Touch Yes to proceed with disk wiping.

    Notes:

    • Do not turn off the printer during the encryption process. Doing so may result in loss of data.
    • Disk encryption can take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks.
    • A status bar will indicate the progress of the disk wiping task. After the disk has been encrypted, the printer will return to the Enable/Disable screen.
  5. Touch Back > Exit Config Menu.

The printer will perform a power-on reset, and then return to normal operating mode.

Finding printer security information

In high-security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer cannot be accessed by unauthorized persons. For more information, visit the Lexmark security Web page.

You can also see the Embedded Web Server — Security: Administrator’s Guide for additional information:

  1. Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer.

  2. Click the Manuals tab, and then select Embedded Web Server — Security: Administrator’s Guide.