Setting up the printer to fax

Notes:

Warning—Potential Damage:  To avoid loss of data or printer malfunction, do not touch cables or the printer in the area shown while actively sending or receiving a fax.
Location of the fax port at the back of the printer

Supported fax

Printer model

Analog fax

etherFAX 1

Fax server

Fax over IP (FoIP) 2

MB2338adw

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X

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MX321adn

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X

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MX321adw

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X

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Setting up the fax function using analog fax

Notes:

Warning—Potential Damage:  To avoid loss of data or printer malfunction, do not touch cables or the printer in the area shown while actively sending or receiving a fax.
Location of the fax port at the back of the printer
Using the Settings menu in the printer
  1. From the control panel, navigate to:

    Settings > The select button > Fax > The select button > Fax Setup > The select button > General Fax settings > The select button

  2. Configure the settings.

Using the Embedded Web Server
  1. Open a web browser, and then type the printer IP address in the address field.

    Notes:

    • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    • If you are using a proxy server, then temporarily disable it to load the web page correctly.
  2. Click Settings > Fax > Fax Setup > General Fax Settings .

  3. Configure the settings.

  4. Apply the changes.

Setting up the fax function using etherFAX

Notes:

  1. Open a web browser, and then type the printer IP address in the address field.

    Notes:

    • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    • If you are using a proxy server, then temporarily disable it to load the web page correctly.
  2. Click Settings > Fax > Fax Setup > General Fax Settings .

    Note:  Fax Setup appears only if Fax Mode is set to Fax.
  3. In the Fax Name field, type a unique name.

  4. In the Fax Number field, enter the fax number that etherFAX provided.

  5. From the Fax Transport menu, select etherFAX .

    Notes:

    • This menu shows up only when more than one fax transport is available.
    • If the printer only has etherFAX installed, then it is automatically configured.
  6. Apply the changes.

Setting up fax using a standard telephone line

shock hazard caution icon   CAUTION—SHOCK HAZARD:  To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
shock hazard caution icon   CAUTION—SHOCK HAZARD:  To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.
standard caution icon   CAUTION—POTENTIAL INJURY:  To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.

Setup 1: Printer is connected to a dedicated fax line

  1. Connect one end of the telephone cable to the line port of the printer.

  2. Connect the other end of the cable to an active analog wall jack.

Notes:

Setup 2: Printer is sharing the line with an answering machine

Note:  If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes automatically.

Connected to different wall jacks

  1. Connect one end of the telephone cable to the line port of the printer.

  2. Connect the other end of the cable to an active analog wall jack.

Notes:

Setting up fax in countries or regions with different telephone wall jacks and plugs

shock hazard caution icon   CAUTION—SHOCK HAZARD:  To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
shock hazard caution icon   CAUTION—SHOCK HAZARD:  To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.
standard caution icon   CAUTION—POTENTIAL INJURY:  To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.

The standard wall jack adopted by most countries or regions is RJ11. If the wall jack or equipment in your facility is not compatible with this type of connection, then use a telephone adapter. An adapter for your country or region may not come with your printer, and you may need to purchase it separately.

There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system.

an RJ11 adapter plug

Part name

Part number

Lexmark adapter plug

40X8519


Connecting the printer to a non-RJ11 wall jack

a printer connected to a non-RJ11 fax line using an RJ11 adapter plug
  1. Connect one end of the telephone cable to the line port of the printer.

  2. Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack.

  3. If you want to connect another device with a non-RJ11 connector to the same wall jack, then connect it directly to the telephone adapter.

Connecting to a distinctive ring service

A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone number is assigned a different ring pattern.

  1. From the control panel, navigate to:

    Settings > The select button > Fax > The select button > Fax Setup > The select button > Fax Receive Settings > The select button > Admin Controls > The select button > Answer On > The select button

  2. Select a ring pattern.

Setting the fax date and time

Note:  Make sure that fax is configured. For more information, see Setting up the printer to fax .
  1. From the control panel, navigate to:

    Settings > The select button > Device > The select button > Preferences > The select button > Date and Time > The select button > Configure > The select button

  2. Configure the settings.

Configuring daylight saving time

Note:  Make sure that fax is configured. For more information, see Setting up the printer to fax .
  1. From the control panel, navigate to:

    Settings > The select button > Device > The select button > Preferences > The select button > Date and Time > The select button > Configure > The select button

  2. In the Time Zone menu, select (UTC+user) Custom .

  3. Configure the settings.