Cartridge, imaging unit mismatch [41.xy]

- On

- On

If the printer control panel light sequence matches the light sequence in the preceding illustration, then do the following:

1. Check if both the toner cartridge and imaging unit are Lexmark-authorized MICR (magnetic ink character recognition) or non-MICR supplies.

2. Change the toner cartridge or imaging unit so that both are Lexmark-authorized MICR or non-MICR supplies.

Notes:

• For a list of supported supplies, see the “Ordering supplies” section of the User's Guide or go to www.lexmark.com.
• For more information on MICR, go to www.lexmark.com.

Cartridge low [88.xx]

- On

- On

If the printer control panel light sequence matches the light sequence in the preceding illustration, then you may need to order a toner cartridge. If necessary, press on the printer control panel to continue printing.

Cartridge nearly low [88.xy]

- Slowly blinking

- On

- On

If the printer control panel light sequence matches the light sequence in the preceding illustration, then press on the printer control panel, if necessary, to continue printing.

Cartridge very low [88.xy]

- Blinking

- On

- On

If the printer control panel light sequence matches the light sequence in the preceding illustration, then you may need to replace the toner cartridge very soon. For more information, see the “Replacing supplies” section of the User’s Guide.

If necessary, press on the printer control panel to continue printing.

Replace cartridge, 0 estimated pages remain [88.xy]

- On

- On

If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence.

- On

- Blinking

- On

If the supplemental light sequence matches the light sequence in the preceding illustration, then replace the toner cartridge. For more information, see the instruction sheet that came with the supply or see the “Replacing supplies” section of the User’s Guide.

Replace cartridge, printer region mismatch [42.xy]

- On

- On

If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence.

- On

- Blinking

- On

If the supplemental light sequence matches the light sequence in the preceding illustration, then install a toner cartridge that matches the region number of the printer. x indicates the value of the printer region. y indicates the value of the cartridge region. x and y can have the following values.

Notes:

• The x and y values represent .xy in the code that appears on the Embedded Web Server.
• The x and y values must match for printing to continue.

Reinstall missing or unresponsive cartridge [31.xy]

- On

- On

If the light sequence matches the light sequence in the preceding illustration, then press twice to see the supplemental light sequence.

- On

- On

- On

If the supplemental light sequence matches the light sequence in the preceding illustration, then try one or more of the following:

• Check if the toner cartridge is missing. If missing, then install the toner cartridge.

  For more information, see the instruction sheet that came with the supply.

• If the toner cartridge is installed, then remove and reinstall the unresponsive toner cartridge.

  Note: If the message appears after reinstalling the supply, then replace the toner cartridge. The cartridge may be defective or a non-genuine Lexmark supply. For more information, see Using genuine Lexmark parts and supplies.

Replace unsupported cartridge [32.xy]

- On

- On

- On

- On

If the light sequence matches the preceding light sequence, then remove the toner cartridge and install a supported one. For more information, see Using genuine Lexmark parts and supplies.

Notes:

• This error can also be caused by installing a genuine Lexmark cartridge, such as a high yield cartridge, that is not intended to be used in this product.
• If you do not have a replacement toner cartridge, then see the “Ordering supplies” section of the User’s Guide or go to www.lexmark.com.

Imaging unit low [84.xy]

- Blinking

- On

If the printer control panel light sequence matches the light sequence in the preceding illustration, then you may need to order an imaging unit. If necessary, press on the printer control panel to continue printing.

Imaging unit nearly low [84.xy]

- Slowly blinking

- Blinking

- On

If the printer control panel light sequence matches the light sequence in the preceding illustration, then press on the printer control panel, if necessary, to continue printing.

Imaging unit very low [84.xy]

- Blinking

- Blinking

- On

If the printer control panel light sequence matches the light sequence in the preceding illustration, then you may need to replace the imaging unit very soon. For more information, see the “Replacing supplies” section of the User’s Guide.

If necessary, press on the printer control panel to continue printing.

Replace imaging unit, 0 estimated pages remain [84.xy]

- On

- Blinking

- On

If the printer control panel light sequence matches the light sequence in the preceding illustration, then replace the imaging unit. For more information, see the instruction sheet that came with the supply.

Reinstall missing or unresponsive imaging unit [31.xy]

- On

- Blinking

If the light sequence matches the light sequence in the preceding illustration, then press twice to see the supplemental light sequence.

- On

- On

- Blinking

If the supplemental light sequence matches the light sequence in the preceding illustration, then try one or more of the following:

• Check if the imaging unit is missing. If missing, then install the imaging unit.

  For more information, see the instruction sheet that came with the supply.

• If the imaging unit is installed, then remove and reinstall the unresponsive imaging unit.

  Note: If the message appears after reinstalling the supply, then replace the imaging unit. The imaging unit may be defective or a non-genuine Lexmark supply. For more information, see Using genuine Lexmark parts and supplies.

Replace unsupported imaging unit[32.xy]

- On

- On

- On

- Blinking

If the light sequence matches the preceding light sequence, then remove the imaging unit and install a supported one. For more information, see Using genuine Lexmark parts and supplies.

Notes:

• This error can also be caused by installing a genuine Lexmark imaging unit, such as a MICR unit, that is not intended to be used in this product.
• If you do not have a replacement imaging unit, then see the “Ordering supplies” section of the User’s Guide or go to www.lexmark.com.

Non-Lexmark [supply type], see User’s Guide [33.xy]

The printer has detected a non-Lexmark supply or part installed in the printer.

Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. For more information, see Using genuine Lexmark parts and supplies.

All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your Lexmark printer or associated components.

To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your printer, press and hold and the # button on the control panel simultaneously for 15 seconds.

For non-touch-screen printer models, press and on the control panel simultaneously for 15 seconds to clear the message and continue printing.

If you do not want to accept these risks, then remove the third-party supply or part from your printer and install a genuine Lexmark supply or part.

Incorrect paper size, open [paper source] [34]

- On

- On

If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence.

- On

- On

- On

- On

If the supplemental light sequence matches the light sequence in the preceding illustration, then try one or more of the following:

• Load the correct size of paper.

• From the printer control panel, press to clear the light sequence and print using a different tray.

• Check the length and width guides and make sure the paper is loaded properly in the tray.

• Make sure the correct paper size and type are specified in Print Properties or the Print dialog settings.

• Make sure the correct paper size and type are specified in the Paper menu on the printer control panel:

  • If the printer is on a network, then access the Embedded Web Server.

    1. Open a Web browser, and then type the printer IP address in the address field.

       Notes:

       • Print a network setup page or menu settings page, and then locate IP address in TCP/IP section.
       • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

    2. Click Settings > Paper Menu.

  • If the printer is connected to a computer by a USB or parallel cable, then access the Paper menu through the Local Printer Settings Utility for Windows or through Printer Settings for Macintosh.

  Note: Make sure the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, then make sure the paper is large enough for the data being printed.

Load [paper source] with [custom type name] [orientation]

- On

- On

If the printer control panel light sequence matches the light sequence in the preceding illustration, then try one or more of the following:

• Load the tray or feeder with the correct size and type of paper.

• From the printer control panel, press to continue printing.

  Note: If the printer finds a tray that has the correct size and type of paper, then it feeds from that tray. If the printer cannot find a tray that has the correct size and type of paper, then it prints from the default paper source.

• Press to cancel the print job.

Load [paper source] with [custom type string] [orientation]

- On

- On

If the printer control panel light sequence matches the light sequence in the preceding illustration, then try one or more of the following:

• Load the tray or feeder with the correct size and type of paper.

• From the printer control panel, press to continue printing.

  Note: If the printer finds a tray that has the correct size and type of paper, then it feeds from that tray. If the printer cannot find a tray that has the correct size and type of paper, then it prints from the default paper source.

• From the printer control panel, press to cancel the print job.

Load [paper source] with [paper size] [orientation]

- On

- On

If the printer control panel light sequence matches the light sequence in the preceding illustration, then try one or more of the following:

• Load the tray or feeder with the correct size of paper.

• From the printer control panel, press to continue printing.

  Note: If the printer finds a tray that has the correct size of paper, then it feeds from that tray. If the printer cannot find a tray that has the correct size of paper, then it prints from the default paper source.

• From the printer control panel, press to cancel the print job.

Load [paper source] with [paper type] [paper size] [orientation]

- On

- On

If the printer control panel light sequence matches the light sequence in the preceding illustration, then try one or more of the following:

• Load the tray or feeder with the correct size and type of paper.

• From the printer control panel, press to continue printing.

  Note: If the printer finds a tray that has the correct size and type of paper, then it feeds from that tray. If the printer cannot find a tray that has the correct size and type of paper, then it prints from the default paper source.

• From the printer control panel, press to cancel the print job.

Load multipurpose feeder with [custom type name] [orientation]

- On

- On

If the light sequence matches the light sequence in the preceding illustration, then try one or more of the following:

• Load the multipurpose feeder with the correct size and type of paper.

• From the control panel, press to continue printing.

  Note: If no paper is loaded in the feeder, the printer manually overrides the request, and then prints from an automatically selected tray.

• Press to cancel the print job.

Load multipurpose feeder with [custom type string] [orientation]

- On

- On

If the light sequence matches the light sequence in the preceding illustration, then try one or more of the following:

• Load the multipurpose feeder with the correct size and type of paper.

• From the control panel, press to continue printing.

  Note: If no paper is loaded in the feeder, then the printer manually overrides the request and prints from an automatically selected tray.

• Press to cancel the print job.

Load multipurpose feeder with [paper size] [orientation]

- On

- On

If the light sequence matches the light sequence in the preceding illustration, then try one or more of the following:

• Load the feeder with the correct paper size.

• From the control panel, press to continue printing.

  Note: If no paper is loaded in the feeder, then the printer manually overrides the request and prints from an automatically selected tray.

• Press to cancel the print job.

Load multipurpose feeder with [paper type] [paper size] [orientation]

- On

- On

If the light sequence matches the light sequence in the preceding illustration, then try one or more of the following:

• Load the multipurpose feeder with the correct paper size and type.

• From the control panel, press to continue printing.

  Note: If no paper is loaded in the feeder, then the printer manually overrides the request and prints from an automatically selected tray.

• Press to cancel the print job.

Remove paper from standard output bin

- Blinking

If the printer control panel light sequence matches the light sequence in the preceding illustration, then do the following:

1. Remove the paper stack from the standard output bin.

2. From the printer control panel, press to continue printing.

Network [x] software error [54]

- On

- On

If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence.

- On

- Blinking

- On

If the supplemental light sequence matches the light sequence in the preceding illustration, then try one or more of the following:

• From the printer control panel, press to continue printing.

• Unplug the router, then wait for 30 seconds, and then plug the router back again.

• Turn off the printer, wait for about 10 seconds, and then turn the printer back on.

• Update the network firmware in the printer or print server. For more information, visit the Lexmark Web site at http://support.lexmark.com.

Standard parallel port disabled [56]

- On

- On

If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence.

- On

- Slowly blinking

- Slowly blinking

- On

If the supplemental light sequence matches the light sequence in the preceding illustration, then try one or more of the following:

• From the printer control panel, press to continue printing.

  Note: The printer discards any data received through the parallel port.

• Set the Parallel Buffer to Auto.

  • If the printer is on a network, then access the Embedded Web Server.

    1. Open a Web browser, and then type the printer IP address in the address field.

       Notes:

       • Print a network setup page or menu settings page, and then locate the IP address in the TCP/IP section.
       • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

    2. Click Settings > Network/Ports > Parallel.

    3. In the Parallel Buffer field, enter 2.

    4. Click Submit.

  • If the printer is connected to a computer by a USB or parallel cable, then access the Parallel menu through the Local Printer Settings Utility for Windows or through Printer Settings for Macintosh.

Standard network software error [54]

- On

- On

If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence.

- On

- On

- On

If the supplemental light sequence matches the light sequence in the preceding illustration, then try one or more of the following:

• From the printer control panel, press to continue printing.

• Turn off the printer, and then turn it back on.

• Update the network firmware in the printer or on the print server. For more information, visit the Lexmark Web site at http://support.lexmark.com.

Rear USB port disabled [56]

- On

- On

If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence.

- On

- Blinking

- Blinking

- On

If the supplemental light sequence matches the light sequence in the preceding illustration, then try one or more of the following:

• From the printer control panel, press to continue printing.

  Note: The printer discards any data received through the USB port.

• Set the USB Buffer to Auto:

  • If the printer is on a network, then access the Embedded Web Server.

    1. Open a Web browser, and then type the printer IP address in the address field.

       Notes:

       • Print a network setup page or menu settings page, and then locate the IP address in the TCP/IP section.
       • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

    2. Click Settings > Network/Ports > Standard USB.

    3. In the USB Buffer field, enter 2.

    4. Click Submit.

  • If the printer is connected to a computer by a USB or parallel cable, then access the USB menu through the Local Printer Settings Utility for Windows.

Insufficient memory to collate job [37]

- On

- On

If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence.

- On

- On

- On

If the supplemental light sequence matches the light sequence in the preceding illustration, then try one or more of the following:

• From the printer control panel, press to print the portion of the job already stored and begin collating the rest of the print job.

• From the printer control panel, press to cancel the print job.

Insufficient memory to support Resource Save feature [35]

- On

- On

If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence.

- On

- Blinking

- On

If the supplemental light sequence matches the light sequence in the preceding illustration, then press on the printer control panel to clear the light sequence.

The job will be printed without using Resource Save.

Memory full [38]

- On

- On

If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence.

- On

- On

- On

- On

If the supplemental light sequence matches the light sequence in the preceding illustration, then try one or more of the following:

• From the printer control panel, press to continue printing. A data loss will occur.

• From the printer control panel, press to cancel the print job.

• Install additional printer memory.

• Decrease the resolution setting.

Close front door

- On

If the printer control light sequence matches the light sequence in the preceding illustration, then close the front door of the printer.

Complex page, some data may not have printed [39]

- On

- On

If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence.

- On

- On

- On

If the supplemental light sequence matches the light sequence in the preceding illustration, then try one or more of the following:

• From the printer control panel, press to continue printing. A data loss may occur.

• From the printer control panel, press to cancel the print job.

• Install additional printer memory.

• Reduce the number and size of fonts, the number and complexity of images, and the number of pages in the print job.

PPDS font error [50]

- On

- On

If the printer control light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence.

- On

- Blinking

- On

If the supplemental light sequence matches the light sequence in the preceding illustration, then try one or more of the following:

• From the printer control panel, press to continue printing.

• From the printer control panel, press to cancel the print job.

Printer had to restart. Last job may be incomplete.

- Blinking

- Blinking

- Blinking

- On

If the printer control panel light sequence matches the light sequence in the preceding illustration, then press on the printer control panel to continue printing.

For more information, visit http://support.lexmark.com or contact customer support.

Service error

- Blinking

- Blinking

- Blinking

- Blinking

- Blinking

- Blinking

If the printer control panel light sequence matches the light sequence in the preceding illustration, then turn off the printer, and then turn it back on.

If the lights are still blinking after 10 seconds, then the printer may need to be serviced. Visit http://support.lexmark.com or contact your system support person.

Too many trays attached [58]

- On

- On

If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence.

- On

- On

- On

- On

If the supplemental light sequence matches the light sequence in the preceding illustration, then do the following:

1. Turn off the printer.

2. Unplug the power cord from the electrical outlet.

   Note: Optional trays lock together when stacked. Remove stacked trays one at a time from the top to the bottom.

3. Remove the extra tray or trays.

4. Connect the power cord to a properly grounded electrical outlet.

5. Turn the printer back on.