From the control panel, navigate to Settings > E-mail > E-mail Setup > Disable “SMTP Server not set up” error > On .
To prevent the error from happening again, do one or more of the following:
Update the printer firmware. For more information, see the “Updating firmware” section.
Configure the email SMTP settings. For more information, see Configuring the e-mail SMTP settings .
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Action |
Yes |
No |
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Step 1 Make sure that the e-mail SMTP settings are configured correctly. For more information, see Configuring the e-mail SMTP settings . Can you send an e-mail? |
The problem is solved. |
Go to step 2. |
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Step 2 Make sure that you are using the correct password. Depending on your e-mail service provider, use your account password, app password, or authentication password. For more information, see Configuring the e-mail SMTP settings . Can you send an e-mail? |
The problem is solved. |
Go to step 3. |
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Step 3 Make sure that the printer is connected to a network and that the network is connected to the Internet. Can you send an e-mail? |
The problem is solved. |
Contact customer support . |