Loading the 250- or 550-sheet tray

standard caution icon CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.
  1. Pull out the tray.

    Notes:

  2. Squeeze and slide the width guide to the correct position for the size of the paper being loaded until it clicks into place.

    Note: Use the paper size indicators at the bottom of the tray to help position the guides.
  3. Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the paper being loaded.

    Notes:

  4. Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.

    The illustration shows the paper being flexed and straightened.
  5. Load the paper stack with the printable side facedown for one-sided printing.

    Note: Make sure the paper or envelope is loaded properly.

    One-sided printing

    Two-sided (duplex) printing

    Orientation of paper being loaded in a printer without an optional staple finisher
    Orientation of paper being loaded for two-sided printing in a printer without an optional staple finisher

  6. For custom- or Universal-size paper, adjust the paper guides to lightly touch the sides of the stack, and then lock the length guide.

  7. Insert the tray.

  8. From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray.

    Note: Set the correct paper size and type to avoid paper jams and print quality problems.