Paper jam in the rear door

hot surface caution icon CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

  1. Open the rear door.

  2. Remove the jammed paper.

    Note: Make sure that all paper fragments are removed.

  3. Close the rear door.

  4. Push the back of the standard tray.

  5. Remove the jammed paper.

    Note: Make sure that all paper fragments are removed.

  6. Insert the standard tray.