Replacing parts and supplies

Replacing the toner cartridge

  1. Open door A.

    Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
  2. Remove the used toner cartridge.

  3. Unpack the new toner cartridge, and then shake it to redistribute the toner.

  4. Insert the new toner cartridge.

  5. Close the door.

Replacing the imaging unit

  1. Open door A.

    Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
  2. Remove the toner cartridge.

  3. Remove the used imaging unit.

  4. Unpack the new imaging unit, and then shake it to redistribute the toner.

    Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
    Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs.
  5. Remove the packing material.

  6. Insert the new imaging unit.

  7. Insert the toner cartridge.

  8. Close the door.

Replacing the fuser

  1. Open door C.

    hot surface caution icon CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
    Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
  2. Unlock the fuser.

  3. Remove the used fuser.

  4. Unpack the new fuser.

  5. Insert the new fuser until it clicks into place.

  6. Lock the fuser.

  7. Close the door.

Replacing the transfer roller

  1. Open door A.

    Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
  2. Remove the toner cartridge.

  3. Remove the imaging unit.

  4. Remove the used transfer roller.

    hot surface caution icon CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
  5. Unpack the new transfer roller.

  6. Insert the new transfer roller until it clicks into place.

  7. Insert the imaging unit.

  8. Insert the toner cartridge.

  9. Close the door.

Replacing the pick roller

  1. Remove the tray.

    Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
  2. Remove the used pick roller.

  3. Unpack the new pick roller.

  4. Install the new pick roller.

  5. Insert the tray.

Replacing the pick roller in the multipurpose feeder

  1. Open the multipurpose feeder.

    Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
  2. Remove the used pick roller.

  3. Unpack the new pick roller.

  4. Install the new pick roller.

  5. Close the multipurpose feeder.

Replacing the ADF pick roller

  1. Turn off the printer.

  2. Open door D.

    Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
  3. Remove the ADF pick roller cover.

  4. Remove the used ADF pick roller.

  5. Unpack the new ADF pick roller.

    Warning—Potential Damage: To avoid damage and poor printer performance, handle this part with clean hands.
  6. Insert the new ADF pick roller until it clicks into place.

  7. Insert the ADF pick roller cover until it clicks into place.

  8. Close the door.

  9. Turn on the printer.

Replacing the ADF feed roller

  1. Turn off the printer.

  2. Open door D.

    Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
  3. Remove the ADF pick roller cover.

  4. Remove the used ADF feed roller.

  5. Unpack the new ADF feed roller.

    Warning—Potential Damage: To avoid damage and poor printer performance, handle this part with clean hands.
  6. Insert the new ADF feed roller until it clicks into place.

  7. Insert the ADF pick roller cover until it clicks into place.

  8. Close the door.

  9. Turn on the printer.

Replacing the ADF separator roller

  1. Turn off the printer.

  2. Open door D.

    Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
  3. Remove the ADF separator roller cover.

  4. Remove the used ADF separator roller.

  5. Unpack the new ADF separator roller.

    Warning—Potential Damage: To avoid damage and poor printer performance, handle this part with clean hands.
  6. Insert the new ADF separator roller until it clicks into place.

  7. Insert the ADF separator roller cover until it clicks into place.

  8. Close the door.

  9. Turn on the printer.

Replacing the ADF torque limiter

  1. Turn off the printer.

  2. Open door D.

    Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
  3. Remove the ADF separator roller cover.

  4. Remove the ADF separator roller.

    Warning—Potential Damage: To avoid damage and poor printer performance, handle this part with clean hands.
  5. Remove the used ADF torque limiter.

  6. Unpack the new ADF torque limiter.

    Warning—Potential Damage: To avoid damage and poor printer performance, handle this part with clean hands.
  7. Insert the new ADF torque limiter.

  8. Insert the ADF separator roller until it clicks into place.

  9. Insert the ADF separator roller cover until it clicks into place.

  10. Close the door.

  11. Turn on the printer.

Replacing the staple cartridge in the staple finisher

  1. Open door F.

  2. Remove the staple cartridge holder.

  3. Remove the empty staple cartridge.

  4. Insert the new staple cartridge.

  5. Insert the staple cartridge holder.

  6. Close the door.

Replacing the staple cartridge in the staple, hole punch finisher

  1. Depending on the staple cartridge to replace, open either door F or door G.

  2. Remove the staple cartridge holder.

  3. Remove the empty staple cartridge.

  4. Insert the new staple cartridge.

  5. Insert the staple cartridge holder.

  6. Close the door.

Resetting the supply usage counters

  1. From the home screen, touch Settings > Device > Maintenance > Configuration Menu > Supply Usage And Counters.

  2. Select the counter that you want to reset.

Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause damage to your printer. After resetting the supply or part counter, your printer may display an error indicating the presence of the reset item.