The following table provides solutions to some common card stock and label problems. For more troubleshooting information, see your printer documentation.
|
Problem |
Solution |
|---|---|
|
Print on heavy stock is blurred or out of focus. |
Make sure the Paper Type setting is correct for your print material. Note: Card stock in excess of 203 g/m 2 (54-lb bond) may not produce acceptable print results. |
|
Print on five sheets of paper, wait for approximately five seconds, and then print five more sheets of paper to remove any toner that may have accumulated. |
|
|
Toner rubs off the page. |
Make sure the Paper Type setting is correct for your print material. |
|
Use material that is lighter than 300 g/m 2 . |
|
|
Print on five sheets of paper, wait for approximately five seconds, and then print five more sheets of paper to remove any toner that may have accumulated. |
|
|
Printing shows voids. |
Change the Paper Type to Plain Paper. |
|
Print on five sheets of paper, wait for approximately five seconds, and then print five more sheets of paper to remove any toner that may have accumulated. |