231–239 paper jams (optional external duplex unit)

Rear paper jams

  1. Push in and hold the latch while pulling up the rear duplex door.

    open rear optional duplex unit door

  2. Remove the jammed paper.

  3. Close the rear duplex door.

  4. Press the select button.

Front paper jams

  1. Remove the standard tray from the printer.

  2. Remove the duplex jam access tray.

  3. Raise the recessed duplex bar.

  4. Remove the jammed paper.

  5. Replace the duplex jam access tray.

  6. Insert the standard tray.

  7. Press the select button.