Lower the multipurpose feeder door, and then push the release latch to open the front cover.
Lift and pull the print cartridge out of the printer.
Warning—Potential Damage: Do not touch the photoconductor drum on the underside of the cartridge. Use the cartridge handle whenever you are holding the cartridge. |
Place the print cartridge aside on a flat, smooth surface.
Warning—Potential Damage: Do not leave the cartridge exposed to light for extended periods. |
Warning—Potential Damage: The jammed paper may be covered with unfused toner which can stain garments and skin. |
Remove the jammed paper.
![]() | CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. |
Note: If the paper is not easy to remove, then open the rear door and remove the paper from there. |
Align and reinstall the print cartridge.
Close the front cover.
Close the multipurpose feeder door.
Touch Continue.