202 and 203 paper jams

Touch Status/Supplies to identify the location of the jam. If the paper is exiting the printer, then pull the paper out, and then touch Continue.

If the paper is not exiting the printer:

  1. Open the upper rear door.

    paper jam rear door access

  2. Slowly remove the jammed paper to avoid tearing it.

  3. Close the upper rear door.

  4. Touch Continue.