Forms are not available or are not working

These are possible solutions. Try one or more of the following:

Make sure the bookmark pointing to the form is in the Bookmarks root folder

If the bookmark pointing to the form was created in a subfolder of the Bookmarks folder, it will not be available under the Forms solution. Delete the bookmarks, and recreate them under the Bookmarks root folder.

For information on creating bookmarks, see “Configuring Forms on Demand.”

Make sure the bookmark is pointing to the correct location

Verify that the form resides in the correct network location. The printer will not validate the location that the bookmark points to. As a result, if the URL or network location that was specified when the bookmark was created is incorrect, the printer will not be able to access the document.