Make sure the USB drive is supported. For information regarding tested and approved USB flash memory devices, see Printing from a flash drive.
These are possible solutions. Try one or more of the following:
Make sure
or appears on the display before sending a job to print.Remove the stack of paper from the standard exit bin.
Load paper in the tray.
Verify that you are using the correct printer software.
If you are using a USB port, make sure you are running a supported operating system and using compatible printer software.
Make sure the internal print server is properly installed and that the printer is connected to the network.
Print a network setup page and check that the status shows Connected. If the status is Not Connected, check the network cables, and then try printing the network setup page again. Contact your system support person to make sure the network is functioning correctly.
Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com.
For more information, visit the Lexmark Web site at www.lexmark.com.
Check the cable connections to the printer and print server to make sure they are secure.
For more information, see the setup documentation that came with the printer.
These are possible solutions. Try one or more of the following:
The print job may contain a formatting error or invalid data.
Delete the print job, and then print it again.
For PDF documents, recreate the PDF and then print it again.
Free up additional printer memory by scrolling through the list of held jobs and deleting some of them.
These are possible solutions. Try one or more of the following:
Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the job.
Make sure the printer is on and
appears.On the home screen, touch .
Touch Settings.
Touch General Settings.
Touch the down arrow until
appears.Touch Print Recovery.
Touch the right arrow next to
until appears.Touch Submit.
Touch .
Make sure the paper type setting matches the paper loaded in the tray:
From the printer control panel, check the Paper Type setting from the Paper menu.
Before sending the job to print, specify the correct type setting:
For Windows users, specify the type from Print Properties.
For Macintosh users, specify the type from the Print dialog.
These are possible solutions. Try one or more of the following:
Load the same size and type of paper in each tray to be linked.
Move the paper guides to the correct positions for the paper size loaded in each tray.
Print a menu settings page and compare the settings for each tray.
If necessary, adjust the settings from the Paper Size/Type menu.
Note: The multipurpose feeder does not automatically sense the paper size. You must set the size from the Paper Size/Type menu. |
These are possible solutions. Try one or more of the following:
From the Finishing menu or Print Properties, set Collate to On.
Note: Setting Collate to Off in the software overrides the setting in the Finishing menu. |
Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job.
Add printer memory or an optional hard disk.
Make sure the printer is on and
appears.On the home screen, touch .
Touch Settings.
Touch General Settings.
Touch the down arrow until
appears.Touch Timeouts.
Touch the left or right arrow next to
until the desired value appears.Touch Submit.
Touch .