Paper jam in the front door

Paper jam in the fuser

1. Open the front and top doors.

   CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

   

2. Remove the jammed paper.

   Note: Make sure that all paper fragments are removed.

   • Below the fuser

     

   • In the fuser access door

     

3. Close the top and front doors.

Paper jam in the duplex unit

1. Open the front door.

   

2. Remove the jammed paper.

   

3. Close the front door.