Erasing non-volatile memory

  1. Turn off the printer.

  2. Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears.

    The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully powered up, the printer displays a list of functions.

  3. Press the up or down arrow button until Wipe All Settings appears.

    The printer will restart several times during this process.

    Note: Wipe All Settings securely removes device settings, solutions, jobs, faxes, and passwords from the printer memory.
  4. Navigate to:

    Back > Exit Config Menu

The printer will perform a power-on reset, and then return to normal operating mode.