Erasing non-volatile memory

  1. Turn off the printer.

  2. Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears.

    The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully powered up, the touch screen displays a list of functions, instead of the standard home screen icons.

  3. Touch Wipe All Settings.

    The printer will restart several times during this process.

    Note: Wipe All Settings securely removes device settings, solutions, jobs, faxes, and passwords from the printer memory.
  4. Touch Back > Exit Config Menu.

The printer will perform a power-on reset, and then return to normal operating mode.