Printer cannot scan to the selected destination

Try one or more of the following:

Make sure that the destination is valid

From the Embedded Web Server, access the configuration page for the application, and then confirm the destination server address.

If the printer and destination reside in different domains, then make sure that the domain information is specified

From the Embedded Web Server, access the configuration page for the application, and then enter the appropriate domain information.

Configure the firewall to allow communication with the subnet in which the printer resides, or set up the destination in the same subnet as the printer

For more information, contact your system administrator.

Make sure that the network is functioning and that the printer can communicate with the network

For more information, see the Networking Guide.

Make sure that users have permission to save scans to the destination

From the Embedded Web Server, access the configuration page for the application, then make sure that the correct authentication type is selected, and that the correct user credentials are entered.