Before you begin, make sure that:
You have any of the following web browsers to access the Lexmark Cloud Services website and its web portals:
Microsoft Edge version 99 or later
Mozilla Firefox version 98 or later
Google ChromeTM version 99 or later
Apple Safari version 14 or later
You have any of the following operating systems to run or install some Lexmark Cloud Services applications:
Lexmark Print Management Client
Windows 11
Windows 10
Windows 8.1
macOS version 10.12 or later
Ubuntu version 20.4 or later
Printer Enrollment Tool
Windows 11
Windows 10
Windows 8.1
macOS version 10.12 or later
Fleet Agent
Windows Server 2016
Windows Server 2012 R2
Windows 11
Windows 10
Ubuntu 18.04 LTS
Debian 10
Red Hat Enterprise Linux 8
If you use the Fleet Agent to discover and add printers to the Fleet Management portal, then the server must have the following specifications:
1GHz dual-core processor
2GB RAM or greater
32GB storage capacity or greater
The printers are configured properly so that they can be discovered and enrolled in the system.
There are no unresolved errors, such as paper jams or incorrect email configuration.
The date and time are configured correctly.
The HTTP and HTTPS ports are turned on.
The SNMP community strings are configured correctly.
The printer firmware is the latest version. For information on viewing the printer firmware version, see Viewing the printer firmware version.
The network and firewall or proxy settings in the printer are configured correctly.
The firewall or proxy settings are configured to allow printers to communicate with Lexmark Cloud Services.
Translation Assistant and Cloud Scan cannot coexist with Device Quotas application. Having these applications installed in the printer with Device Quotas causes an
error.Notes: