You can create notification policies for printers. Users receive an email when the policy requirement is met. The notification email includes printer toner details, asset tag, and other relevant details.
From the Fleet Management web portal, click Notifications > Notification Policies.
Select either Supplies or Printer Information.
On the Notification Policies page, click Create.
Configure the following:
In the Policy name field, type the name of the policy.
In the Policy type menu, select any one of the following:
Toner
Fuser
Transfer Module
Waste Toner Bottle
Maintenance Kit
Photoconductor
In the “Notify when percentage remaining is of” section, set the percentage at or below which the notification is sent.
In the Applies To section, select either of the following:
All printers in this organization—Apply the policy to all printers in the organization.
Only printers with specific tags—Apply the policy to printers with specific tags applied from Cloud Fleet Management.
In the “Apply the policy to printers with the following tags” field, type the tags, and then click Add.
In the “Notify the following email addresses when the conditions of this policy are met” field, type the recipient email addresses, and then click Add.
Notes:
In the “Additional information to include in the email notification (Optional)” field, type the additional information that you want to include in the notification email.
Select Include notification data in a .json file as an attachment to include the JSON file in the notification email.
Click Create Policy.
On the Notification Policies page, click Create.
Configure the following:
In the Policy name field, type the name of the policy.
In the Policy type menu, select Last data refresh or Last communicated.
In the “Notify when data has not been refreshed after” or “Notify when a printer has not communicated for” section, set the number of days to send the notification.
In the Applies To section, select either of the following:
All printers in this organization—Apply the policy to all printers in the organization.
Only printers with specific tags—Apply the policy to printers with specific tags applied from Cloud Fleet Management.
In the “Notify the following email addresses when the conditions of this policy are met” field, type the email addresses of the recipients to notify, and then click Add.
Notes:
In the “Additional information to include in the email notification (Optional)” field, type the additional information that you want to include in the notification email.
Select Include notification data in a .csv file as an attachment to include the CSV file in the notification email.
Click Create Policy.
Notes:
On the Notification Policies page, select an existing notification policy.
Click Duplicate.
On the Create Notification Policy page, enter the details.
Click Create Policy.
On the Notification Policies page, select the policy that you want to delete.
Click Delete > Delete Policy.
Notification history is a rolling 30-day history of all email notifications sent to a particular organization.
From the Fleet Management web portal, click Notifications > Notification History.
Select Supplies or Printer Information.
Use the following filters for the notification history.
Model
Policy Type
Supply
Policy Type
Model