Configuring printer login

The Account Management web portal lets you configure the user authentication settings of the printers enrolled in your organization. Changing the settings in the Account Management web portal overrides the authentication settings that are configured on the printers.

1. From the Account Management web portal, click Organization > Printer Login Configurations.

2. From the Printer Login Configurations section, do either of the following:

   Configure the standard authentication

   You can set the printers to authenticate users using their permanent or temporary badge, a PIN, or user credentials.

   Click Standard authentication, and then select one or more of the following:

   • Badge—Authenticate users using their permanent or temporary badge.

   • PIN—Authenticate users using a PIN.

   • Secure Login—Authenticate users using their user credentials.

   Configure Badge + PIN as second factor

   You can configure the printers to authenticate users using both their permanent or temporary badge and a PIN.

   1. Click Badge + PIN as second factor.

   2. From the PIN Details section, configure the PIN details.

   3. If necessary, to let users log in to the printers using their user credentials, select Secure Login.

3. Click Save Changes.

Configuring the PIN settings

1. From the Organization PIN Details section, do any of the following:

   • Specify the PIN length

   • Select a PIN generation option

     • Automatically generate and email—An automatically generated PIN is sent to the user’s e-mail address.

       If this setting is enabled, then when you import users, the system generates their PIN automatically.

     • Administrator manually set—You can set the PIN manually from the Account Management web portal.

       For more information, see Managing users.

       You can also import the PINs using a CSV or text file. For more information, see Managing PINs.

     • User set—Users can set their own PIN manually.

   • Set the PIN expiration

     Note: This feature is available only when the PIN generation option is set to Administrator manually set or User set.

     • Never expires—The default setting for the PIN expiration.

     • Expires after—Set the number of hours or days that the PIN can be used.

2. Click Save Changes.

Obtaining secure login code

1. Open a web browser, and then type the address of Lexmark Cloud Services server.

   Note: Depending on the location of the data center, go to either https://us.iss.lexmark.com or https://eu.iss.lexmark.com.

2. Log in to the Lexmark Cloud Services website.

3. In the browser address field, replace the web address https://<env>.iss.lexmark.com with https://<env>.iss.lexmark.com/device.

   Note: Depending on the location of the data center, <env> can be either us or eu. To determine the value of <env>, see the address on the browser address field.

Notes:

• The secure login code appears on the Generate Login Code page.
• You can click Refresh to refresh the code. The login code automatically refreshes after every 15 minutes.
• Use this login code to log into the printer. The login code cannot be reused.

Managing badges

The Account Management web portal lets administrators register badges to the system. If badges are not registered using the Account Management web portal, then users must register their badge when they first log in to the printer.

Organization administrators and user administrators can register a permanent or temporary badge on behalf of a user.

1. From the Account Management web portal, click Users > Manage Badge/PIN.

2. Do any of the following:

   Register a badge

   1. From the Badges tab, click Register Badge or Register, and then type the user e-mail address, badge ID, and description.

      Notes:

      • To make the badge ID visible, select Show badge ID.
      • To register the badge as temporary, select Temporary Badge. Temporary badges expire after 24 hours.
      • Federated users who have their badge numbers in the Active Directory are not prompted to register their badge.

   2. Click Register Badge.

   Delete badges

   1. Select one or more badges, and then click Delete.

      Note: You can also search for badges using the search bar. Make sure to type the complete e-mail address or badge ID.

   2. Click Delete Badges.

   Import badges

   For information on creating a CSV file, see Sample CSV formats.

   1. Click Import Badges or Import, and then browse to the CSV or TXT file.

   2. Click Import Badges.

   Note: You can also register or delete badges for users. For more information, see Managing users.

Managing PINs

Depending on the printer login configuration, organization administrators and user administrators can generate, delete, or import PINs on behalf of the users.

Notes:

• To access the Printer Login Configuration page, from the Account Management web portal, select an organization, and then click Organization > Printer Login Configuration.
• If the PIN generation option is set to Automatically generate and email, then click Generate PIN. An automatically generated PIN is sent to the user’s e-mail address.
• If the PIN generation option is set to Administrator manually set, then enter the PIN, and then click Generate PIN.

1. From the Account Management web portal, select an organization.

2. Click Users > Manage Badge/PIN.

3. From the PINs tab, do any of the following:

   Generate a PIN

   1. Click Generate, and then type the user e-mail address.

   2. Click Generate PIN.

   Delete PINs

   1. Select one or more users, and then click Delete.

   2. Click Delete PINs.

   Import PINs

   For information on creating a CSV file, see Sample CSV formats.

   1. Click Import PINs or Import, and then browse to the CSV or TXT file.

   2. Click Import PINs.

   Note: The user accounts must exist before their PINs can be imported.

Sample CSV formats

Depending on the printer login configuration, the CSV format can be any of the following:

Badge only

BADGE,OPERATION,EMAIL,TEMPORARY,PIN
20171a,CREATE,jdoe@company.com,true,
20172b,CREATE,llane@company.com,true,
20173c,DELETE,ckent@company.com,false,

PIN only

BADGE,OPERATION,EMAIL,TEMPORARY,PIN
,CREATE,jdoe@company.com,,123456
,CREATE,llane@company.com,,234567
,DELETE,ckent@company.com,,345678

Badge and PIN

BADGE,OPERATION,EMAIL,TEMPORARY,PIN
20171a,CREATE,jdoe@company.com,true,123456
20172b,CREATE,llane@company.com,true,234567
20173c,DELETE,ckent@company.com,false,345678

You can also change the order of the operations. For example, PIN only can be formatted as:

PIN only

PIN,OPERATION,EMAIL,BADGE,TEMPORARY
123456,CREATE,jdoe@company.com,,
234567,CREATE,llane@company.com,,
345678,DELETE,ckent@company.com,,

Line values and their conditions

• BADGE—The badge ID of the user. If a BADGE value contains commas, then the value must be enclosed in double quotation marks. For example, “20171a,2a,3a”

  The value must not be empty when the printer login is set to Badge Login or Badge + PIN as second factor.

• OPERATION—Required for all badges and PINs.

  Valid OPERATION values

  • CREATE—Creates a badge identified by the BADGE value for the user specified by the EMAIL value.

  • DELETE—Deletes the existing badge identified by the BADGE value.

• EMAIL—Required for the CREATE operation. Badge import does not create a user. The user must exist before a badge can be created. EMAIL values that are in uppercase are converted to lowercase before the operation is performed. For example, JDOE@company.com is converted to jdoe@company.com.

• TEMPORARY—Determines whether the badge is temporary or permanent. The TEMPORARY value is either true or false.

• PIN—The PIN of the user. The value must not be empty when the printer login is set to PIN Login or Badge + PIN as second factor.

Notes:

• All lines must have the same number of values as the header, including the commas. For example, 20171a,DELETE,
• The file size must not exceed 1MB.